topic Re: WMS: Prevent popup when there is no feature in ArcGIS Web AppBuilder Questions

WMS: Prevent popup when there is no feature

KatharinaJacob — Wed, 19 Aug 2020 12:23:06 GMT

When I am clicking on a map with an active WMS layer, the popup of the WMS layer always appears, even if there is no feature. The popup then only contains a title but no further information.

The same blank popup is showing up even if there is a feature, but I am not at a zoom level the WMS layer appears. That’s very confusing.

And if I have different active layers, there are different popups to scroll through. This is difficult for a user to understand if it also contains popups with no content.

Is there any way to prevent WMS-popups when there is no feature? In the menu, I only have the option of completely removing the popup.

Re: WMS: Prevent popup when there is no feature

julienrobitaille — Wed, 17 Feb 2021 18:26:23 GMT

Same question here. Have you found a way to avoid popups to appear when no wms features are clicked?

Thank you!

Re: WMS: Prevent popup when there is no feature

KatharinaJacob — Tue, 31 May 2022 11:23:09 GMT

Sorry the delay. No, I didn't found a way. Did you?

Re: WMS: Prevent popup when there is no feature

AnnaFriedl — Sun, 07 Sep 2025 21:18:21 GMT

Hi,

few years later but still encountering this issue. Did anyone find a solution to this?

Best regards