topic Print widget not printing basemaps in ArcGIS Web AppBuilder Questions

Print widget not printing basemaps

KafilBaig — Wed, 08 May 2019 16:24:51 GMT

I am trying to print a map from the print widget it prints the layers on the map . But it doesn’t print the basemaps. Is anyone having these issue or anyone have solution for this . Should I configure anything else for the print widget to work for basemaps .

I am using wab 2.8 embeded with portal for arcgis 10.6.1

Re: Print widget not printing basemaps

SteveCole — Wed, 19 Feb 2020 20:16:35 GMT

I have this problem as well. We are using Portal 10.7.1 and whatever WAB that comes with that and the feature layer (hosted in Portal) prints on the maps but neither the ESRI Vector basemap nor an imageServer service hosted on our 10.61 Image Server will show up in the resulting PDF.

Re: Print widget not printing basemaps

WalterSimonazzi_VicPol — Mon, 17 Aug 2020 08:35:29 GMT

I'm having this issue. Did you manage to find a solution for it?

Re: Print widget not printing basemaps

SushilPradhan2 — Tue, 06 Jul 2021 09:07:54 GMT

Hi, I am having the same issue, so please let me know if you have found the solution yet?

Re: Print widget not printing basemaps

JulianeStraub — Mon, 14 Mar 2022 12:04:39 GMT

Hi, we're having the same issue by using basemaps with another coordinate system than wgs84. Is there a solution for this problem? @esri

Re: Print widget not printing basemaps

SarahL — Tue, 02 Aug 2022 17:40:15 GMT

Also having this issue in WAB, but works fine in Experience Builder. Just made a new vector tile basemap. Portal 10.8.1.

Re: Print widget not printing basemaps

OliverIshmael — Tue, 18 Jul 2023 09:25:28 GMT

We are also having the same problem. Does ESRI monitor these forums?

Re: Print widget not printing basemaps

apgis16 — Wed, 20 Aug 2025 18:32:22 GMT

Having this issue now in ArcGIS Enterprise with a map image layer in the basemap.