topic Re: If i'm connected to my Enterprise, my Webapp Builder application do not load in ArcGIS Web AppBuilder Questions

If i'm connected to my Enterprise, my Webapp Builder application do not load

DiegoLlamas — Mon, 01 Jun 2020 18:47:17 GMT

Hello,

I have an ArcGIS Enterprise 10.7.1 deployed and i create a public application using WebApp Builder for developer. This application has several layer secured and worked with a proxy.

If i open a browser and login to Enterprise and then i open a new tab and try to open my application, my application do not load correctly.

and this error appear. (failed o load resource: the server responded with a status 498)

If I open an incognito tab, or if I log out of if I open other browser app works fine but not if I use only one browser and i am login to enterprise and open an public app with proxy it does not open.

Any idea?

Regards,

Diego

Robert Scheitlin, GISP‌

Re: If i'm connected to my Enterprise, my Webapp Builder application do not load

RobertScheitlin__GISP — Tue, 02 Jun 2020 20:03:45 GMT

Diego,

A 498 status is an invalid token error. So it sounds like you have a proxy configuration issue. There are several things that could lead to this. So first question is are you using a username and password in your proxy configuration to access the secured layers or clientid and client secret?

Re: If i'm connected to my Enterprise, my Webapp Builder application do not load

DiegoLlamas — Tue, 02 Jun 2020 20:08:07 GMT

Hello Robert,

Thanks for your help!.. we are using user name and password.

Re: If i'm connected to my Enterprise, my Webapp Builder application do not load

RobertScheitlin__GISP — Tue, 02 Jun 2020 20:19:25 GMT

Hmm. So theses two usernames are different then right? Do they belong to the same groups? It sounds like your username does not have permissions to access the secured layers...?

Re: If i'm connected to my Enterprise, my Webapp Builder application do not load

DiegoLlamas — Thu, 04 Jun 2020 19:05:04 GMT

Hello Robert.

Yes, the portal access depend of the domain user that use the portal and the proxy use a publisher user that we used to publish the services. What i do not understand i why the user logged in to the portal takes priority if the app has a proxy.

Re: If i'm connected to my Enterprise, my Webapp Builder application do not load

RobertScheitlin__GISP — Thu, 04 Jun 2020 19:29:25 GMT

I honestly think that is by design. The essayist way to fix this would be to ensure that those enterprise users are part of a group that would be assigned access to those layers