topic Re: WebApp Builder Widgets Not Working in ArcGIS Web AppBuilder Questions

WebApp Builder Widgets Not Working

mpboyle — Wed, 23 Jul 2014 22:15:54 GMT

I have built a webapp using the beta 2.0 release and when I download the app and place it on our web server, none of the widgets (basemap, query, draw, measure, legend, layer list) seem to load or work. The only widget that does seem to work is the print widget. Any ideas...?

Re: WebApp Builder Widgets Not Working

AdamInglis — Wed, 23 Jul 2014 22:45:09 GMT

I have been having issues with my Basemap widget loading when deployed on our webserver, but most other widgets seem to work for me, with the notable exception of the Print widget. I have never got that to work properly, what's you secret? Are you using the default service?

Re: WebApp Builder Widgets Not Working

tempJamiePowell — Wed, 23 Jul 2014 22:56:32 GMT

I have beta2 running. I am seeing the same issues with the legend, layer list, and measure. I have not tested the others. In beta1 they seem to be working without issue. I don't believe this is an isolated issue.

Re: WebApp Builder Widgets Not Working

mpboyle — Thu, 24 Jul 2014 12:37:05 GMT

haha...sounds like I'm having the opposite problem as you

I am using the default print service. We have a print service, but I haven't tried it out yet, thought the default print service using landscape ansi A looked good enough to suit our needs.

No secrets up this sleeve...built the app in AppBuilder, downloaded, placed it on our web server and that seems to be the only widget working.

Re: WebApp Builder Widgets Not Working

mpboyle — Thu, 24 Jul 2014 12:38:41 GMT

Jamie Powell‌ - I am experiencing similar issues. I had the beta1 version and didn't have any issues when downloading the app and placing it on our web server...all the widgets seemed to work fine. At beta2 the widgets only seem to work while in the AppBuilder, but once deployed to our web server, they don't seem to load/work.

Re: WebApp Builder Widgets Not Working

AdamInglis — Thu, 24 Jul 2014 15:33:45 GMT

This shouldn't make much of a difference if you had success with Beta1, but what browsers are you testing your deployed apps in?

I'm running Chrome & IE11 for mine, but I also test in FireFox and Opera. I find sometimes my changes take a while to appear in the deployed version of my apps I guess due to caching in my frequently used browsers (Chrome/IE) so I like to keep FF/Opera very clean to check new deployments.

Re: WebApp Builder Widgets Not Working

ZhifangWang1 — Fri, 25 Jul 2014 05:13:19 GMT

Hi guys,

If you have issues with widgets when deploy your download app to your webserver, could please provide some information about your webserver and what browser did you use for view the deployed app?

Re: WebApp Builder Widgets Not Working

mpboyle — Fri, 25 Jul 2014 13:13:30 GMT

wang zhifang‌ - our web server is on a Windows 2008 R2 server (64bit) running IIS 7. I have tried opening the app with both IE (10) and Chrome (36) and the following widgets just spin that they are loading. The only widget that loads is the print widget.

a. Basemap

b. Legend

c. LayerList

d. Query

e. Measure

f. Draw

Re: WebApp Builder Widgets Not Working

RobertScheitlin__GISP — Sat, 26 Jul 2014 23:19:35 GMT

I had a similar issue initially but I then set the apiUrl in the env.js Check this thread: Deploying the WebApps?‌

Re: WebApp Builder Widgets Not Working

ZhifangWang1 — Mon, 28 Jul 2014 02:45:31 GMT

Hi Matthew,

Did you deploy the created app on the same machine which Web Appbuilder running or on a different machine? If you deploy the app on a different machine, you have to add the machine's FQDN as a redirect uri to the Portal's item which is created automatically by WAB for OAuth use.

And could you provide a screen capture of what the console log saying in Chrome when widgets can not load? Thanks.

Re: WebApp Builder Widgets Not Working

RobertScheitlin__GISP — Mon, 28 Jul 2014 12:51:42 GMT

Wang,

What is "FQDN"? and where do you add it?

Re: WebApp Builder Widgets Not Working

mpboyle — Mon, 28 Jul 2014 13:03:39 GMT

wang zhifang‌ - I agree with Robert, what is the FQDN and where would you add it? Why is there no mention of it in the WebApp Builder documentation? It would be helpful if Esri would provide some sort of mention of deployment scenarios... ie, if app was built on machine A and deployed on machine B, do this... if app was built on machine A and deployed on machine A, do this...

All I know is it seemed to work pretty seamlessly with Beta1 and with Beta2 it doesn't.

Re: WebApp Builder Widgets Not Working

ZhifangWang1 — Tue, 29 Jul 2014 08:19:37 GMT

Robert Scheitlin‌

I'm agreed with you to have a FAQ about such as "if app was built on machine A and deployed on machine B, do this... if app was built on machine A and deployed on machine A, do this..." things, and I believe the develop team will add this soon.

FQDN=fully qualified domain name.
You need to go to "my content" in your portal on which account you logged into in Web AppBuilder, and you'll find a item named "Web AppBuilder for ArcGIS", then edit it, update the App Info, add your machine's FQDN on which you want to deploy the app to the redirect uri's list. Then you'll see the app depolyed on the other machine works.
All this is due to OAuth2, please read and fully understand the info on "http://xxxxxxxxxx:3344/webappbuilder/?action=signin".

Re: WebApp Builder Widgets Not Working

mpboyle — Tue, 29 Jul 2014 16:05:13 GMT

I open the developer tools within Chrome on a deployed app and below are the error messages I'm getting whenever I try to open a widget.

A couple of things...

1) It seems the calls for the widgets are going to the builder, not the deployed app, is that right (webappbuilder/apps/12 = builder app, not deployed url)?

2) My install of WebApp Builder does not sit inside the wwwroot folder on our web server, does it need to?

Any ideas on what's going on or how to fix would be appreciated.

Re: WebApp Builder Widgets Not Working

RobertScheitlin__GISP — Wed, 30 Jul 2014 16:19:21 GMT

Matthew,

When you say deployed app, do you mean that you clicked download and then you unzipped that download content and placed it on your web server (what web server are you using)?

Re: WebApp Builder Widgets Not Working

mpboyle — Wed, 30 Jul 2014 16:22:27 GMT

Robert,

That's correct. Downloaded the app from the builder, unzipped the contents, placed it on our web server (IIS 7) and when I try to load any of the widgets on the downloaded app these are the errors I'm getting in Chrome dev tools.

Re: WebApp Builder Widgets Not Working

RobertScheitlin__GISP — Wed, 30 Jul 2014 16:27:06 GMT

Strange. I do remember having a similar issue back in Beta1 But I can not remember how I got past it.

Re: WebApp Builder Widgets Not Working

mpboyle — Wed, 30 Jul 2014 16:30:50 GMT

I didn't have an issue like this with Beta1 but with Beta1 I had the WebApp Builder install within our wwwroot folder on our web server. With Beta2 I placed is at the root of the C: drive. I'm wondering if I were to place the Beta2 WebApp Builder within our wwwroot folder, the errors would go away...however, it seems that the calls to the widgets would still be going to the builder file and not the downloaded app.

Re: WebApp Builder Widgets Not Working

RobertScheitlin__GISP — Wed, 30 Jul 2014 16:35:22 GMT

I have both Beta 1 and 2 in a folder on the root of my C drive. Do the widgets work inside of the WAB but just not once deployed?

Re: WebApp Builder Widgets Not Working

mpboyle — Wed, 30 Jul 2014 16:39:42 GMT

Yep...that's right. All widgets work fine when inside WAB, but when deployed, only the print widget works...all others give errors.