topic Customize visible scales in Web AppBuilder in ArcGIS Web AppBuilder Questions https://community.esri.com/t5/arcgis-web-appbuilder-questions/customize-visible-scales-in-web-appbuilder/m-p/592124#M15746 <HTML><HEAD></HEAD><BODY><P>I've added a "customized" visible scale (400,000) to allow the extent of the county to be displayed. All of the other scales work fine but when the map is zoomed to the custom extent the basemap goes completely blank (see attachment), but returns when zoomed in or out from there. Anyone else have this problem, or is this the way customized scales are intended to operate?</P><P>Thank you,</P><P>AG</P></BODY></HTML> Wed, 24 Apr 2019 18:11:37 GMT AlbertGarcia4 2019-04-24T18:11:37Z Customize visible scales in Web AppBuilder https://community.esri.com/t5/arcgis-web-appbuilder-questions/customize-visible-scales-in-web-appbuilder/m-p/592124#M15746 <HTML><HEAD></HEAD><BODY><P>I've added a "customized" visible scale (400,000) to allow the extent of the county to be displayed. All of the other scales work fine but when the map is zoomed to the custom extent the basemap goes completely blank (see attachment), but returns when zoomed in or out from there. Anyone else have this problem, or is this the way customized scales are intended to operate?</P><P>Thank you,</P><P>AG</P></BODY></HTML> Wed, 24 Apr 2019 18:11:37 GMT https://community.esri.com/t5/arcgis-web-appbuilder-questions/customize-visible-scales-in-web-appbuilder/m-p/592124#M15746 AlbertGarcia4 2019-04-24T18:11:37Z Re: Customize visible scales in Web AppBuilder https://community.esri.com/t5/arcgis-web-appbuilder-questions/customize-visible-scales-in-web-appbuilder/m-p/592125#M15747 <HTML><HEAD></HEAD><BODY><P>The basemaps are tiled layers that will only show up at their predefined scales (1:577790.554289 or 1:288895.277144). See this blog for more detail: <A class="link-titled" href="https://www.esri.com/arcgis-blog/products/product/mapping/web-map-zoom-levels-updated/" title="https://www.esri.com/arcgis-blog/products/product/mapping/web-map-zoom-levels-updated/">Web map zoom levels updated</A>&nbsp;</P></BODY></HTML> Wed, 24 Apr 2019 18:19:25 GMT https://community.esri.com/t5/arcgis-web-appbuilder-questions/customize-visible-scales-in-web-appbuilder/m-p/592125#M15747 KenBuja 2019-04-24T18:19:25Z