topic Re: Popups not working properly in Web AppBuilder in ArcGIS Web AppBuilder Questions

Popups not working properly in Web AppBuilder

ChrisMathers — Mon, 02 Feb 2015 19:42:57 GMT

I've been converting FLEX apps over to JS with the Web AppBuilder but noticed that while a popup works and looks fine in AGOL the popups in the WAB apps only work for those layers that are turned on when the map opens. Anyone else having this problem? Anyone know a fix?

Re: Popups not working properly in Web AppBuilder

CaryJenkins — Thu, 05 Feb 2015 03:16:15 GMT

I'm having the same problem. The only way to get the popups to work is to have the layer turned on in the webmap and then the popups will work in the web app builder. All other posts blame this issues as being a bug within the beta release of the web app builder. From what I understand the web app builder is out of beta. Very frustrating!!!!!!

Re: Popups not working properly in Web AppBuilder

RobertScheitlin__GISP — Thu, 05 Feb 2015 03:37:29 GMT

Guys,

It is a known issue in the 1.0 version as well. See this thread for a work around.

WAB Popup Issue

Re: Popups not working properly in Web AppBuilder

ChrisMathers — Thu, 05 Feb 2015 14:16:22 GMT

The "turn everything on" method didn't help. Ill try the code edits. Is there a bug report number on this?

Re: Popups not working properly in Web AppBuilder

RobertScheitlin__GISP — Thu, 05 Feb 2015 14:30:36 GMT

Chris,

I don't know.

Re: Popups not working properly in Web AppBuilder

StanMcShinsky — Thu, 05 Feb 2015 14:40:14 GMT

I don't know of a bug number but in this post Re: Identify Features Julia Guard‌ said:

"Hey all,

Thanks for sharing this issue. It has now been identified and logged as a software bug in our system. The bug has been marked as "assigned", which means that the behavior is now under consideration to be fixed in a future release.

Hope this helps,

Julia

Esri Technical Support"

Good luck.

Re: Popups not working properly in Web AppBuilder

ChrisMathers — Mon, 09 Feb 2015 15:22:07 GMT

Code tweaks seem to fix the problem on my install. Thanks for the link.

Re: Popups not working properly in Web AppBuilder

StephenNorris — Tue, 11 Aug 2015 16:32:17 GMT

I also had popups stop working. they were working in the web map. then once i configured the web app builder they didn't seem to work. I had also set up a different GCS system in the coordinate widget, once i changed that back to default, the popups worked again. Not sure if that was related to the bug people have mentioned or some other configuration issue i caused.

Re: Popups not working properly in Web AppBuilder

María_CristinaAlonso_Serrano — Thu, 30 Apr 2020 14:45:44 GMT

Hello everyone,

I am seeing that this post is from 2015 I am experiencing the same problem today with the 2.13 version of WAB.
I can't find any BUG reporting this problem and I don't think it has been taken under consideration if this problem persists. Has anyone found a solution to this issue?
Your support will be highly appreciated, thanks in advance

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