topic Silverlight Viewer Builder install problems in ArcGIS Viewer for Silverlight Questions https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69911#M203 <HTML><HEAD></HEAD><BODY><SPAN>I had previously installed the beta version of the Silverlight Viewer Builder and am now trying to install the production version but without success.&nbsp; The beta version was supposedly successfully uninstalled but when trying to install the production version there is an error that says something to the effect of "There is a previous version of ArcGIS Silverlight installed, remove and then try again".&nbsp; Any ideas?</SPAN><BR /><BR /><SPAN>Thanks,</SPAN><BR /><BR /><SPAN>Aron</SPAN></BODY></HTML> Fri, 20 Jan 2012 19:16:13 GMT AronBird 2012-01-20T19:16:13Z Silverlight Viewer Builder install problems https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69911#M203 <HTML><HEAD></HEAD><BODY><SPAN>I had previously installed the beta version of the Silverlight Viewer Builder and am now trying to install the production version but without success.&nbsp; The beta version was supposedly successfully uninstalled but when trying to install the production version there is an error that says something to the effect of "There is a previous version of ArcGIS Silverlight installed, remove and then try again".&nbsp; Any ideas?</SPAN><BR /><BR /><SPAN>Thanks,</SPAN><BR /><BR /><SPAN>Aron</SPAN></BODY></HTML> Fri, 20 Jan 2012 19:16:13 GMT https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69911#M203 AronBird 2012-01-20T19:16:13Z Re: Silverlight Viewer Builder install problems https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69912#M204 <HTML><HEAD></HEAD><BODY><SPAN>Hi Aron,</SPAN><BR /><BR /><SPAN>Please review the contents of this thread, it has some troubleshooting tips:</SPAN><BR /><BR /><A href="http://forums.arcgis.com/threads/47915-Unhandled-Error-Map-has-not-been-initialized-yet">Unhandled Error Map has not been initialized yet</A><BR /><BR /><SPAN>Hope this helps,</SPAN></BODY></HTML> Fri, 20 Jan 2012 21:21:07 GMT https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69912#M204 DerekLaw 2012-01-20T21:21:07Z Re: Silverlight Viewer Builder install problems https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69913#M205 <HTML><HEAD></HEAD><BODY><SPAN>Thanks for the response but unfortunately that didn't work.&nbsp; The Builder and Apps folders were removed from the inetpub\wwwroot folder and everything from the inetpub\temp folder was removed (except for the appPools folder).&nbsp; There are also no references to the folders as virtual drives or applications in IIS.&nbsp; A little more information for you is that the OS is 64-Bit Server 2008 and we are running ArcGIS Server for the Java Platform.&nbsp; Any other ideas?</SPAN><BR /><BR /><SPAN>Thanks,</SPAN><BR /><BR /><SPAN>Aron</SPAN></BODY></HTML> Wed, 25 Jan 2012 20:02:09 GMT https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69913#M205 AronBird 2012-01-25T20:02:09Z Re: Silverlight Viewer Builder install problems https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69914#M206 <HTML><HEAD></HEAD><BODY><SPAN>Will you check if the registry key below exist?&nbsp; If it does remove it.</SPAN><BR /><BR /><SPAN>Registry Hive:</SPAN><BR /><SPAN>HKEY_CURRENT_USER\Software\ESRI\ArcGIS Silverlight Viewer</SPAN></BODY></HTML> Thu, 26 Jan 2012 14:39:45 GMT https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69914#M206 WilburHughes 2012-01-26T14:39:45Z Re: Silverlight Viewer Builder install problems https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69915#M207 <HTML><HEAD></HEAD><BODY><SPAN>Great, that did it!&nbsp; Thanks for your help.</SPAN><BR /><BR /><SPAN>Aron</SPAN></BODY></HTML> Thu, 26 Jan 2012 15:17:16 GMT https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69915#M207 AronBird 2012-01-26T15:17:16Z Re: Silverlight Viewer Builder install problems https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69916#M208 <HTML><HEAD></HEAD><BODY><SPAN>I'm having the same problem as the original poster, but none of the suggestions have hit the spot yet.&nbsp; Any other ideas?&nbsp; I'm trying to install on Windows 7.</SPAN><BR /><BR /><SPAN>Thanks,</SPAN><BR /><BR /><SPAN>Aaron</SPAN></BODY></HTML> Fri, 27 Jan 2012 18:35:50 GMT https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69916#M208 AaronTurecek 2012-01-27T18:35:50Z Re: Silverlight Viewer Builder install problems https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69917#M209 <HTML><HEAD></HEAD><BODY><SPAN>Up and running now.&nbsp; Missed the Apps folder in wwwroot.</SPAN><BR /><BR /><SPAN>Thanks,</SPAN><BR /><BR /><SPAN>Aaron</SPAN></BODY></HTML> Fri, 27 Jan 2012 19:12:31 GMT https://community.esri.com/t5/arcgis-viewer-for-silverlight-questions/silverlight-viewer-builder-install-problems/m-p/69917#M209 AaronTurecek 2012-01-27T19:12:31Z