topic Re: Custom locator problem in ArcGIS for Silverlight 3. in ArcGIS Viewer for Silverlight Questions

Custom locator problem in ArcGIS for Silverlight 3.

KevinParent — Thu, 01 Nov 2012 15:00:59 GMT

Hi

I am attempting to use the new functionality that lets you use any locator service. I have configured my app to use our own custom locator service and it mostly works, however I do have a problem.

Once I've entered the address it puts the point on the screen at the correct location and says that there are 43 results, but it never updates the list to show the results. The search result window just keeps saying 'Searching... Cancel'. I have to actually click the cancel link to get it to show the results. I also have to click the cancel button before I can enter a new search. Has anybody encountered this problem and found a solution?

thanks

Kevin

Re: Custom locator problem in ArcGIS for Silverlight 3.

TomMagdaleno — Thu, 01 Nov 2012 16:38:43 GMT

Kevin,
I haven't had that problem but I came here to see if anyone else was having a problem with custom locators. I get an error that it cannot connect to my locator even though I can plug it into a web browser and it comes up with the service.

Re: Custom locator problem in ArcGIS for Silverlight 3.

KatherineDalton — Fri, 02 Nov 2012 15:21:34 GMT

Kevin & Tom,

Would either of you be able to post your custom locator so I could take a quick look? You can send it to me via a private message on the forums if you like.

Katy

Re: Custom locator problem in ArcGIS for Silverlight 3.

IanPeebles — Wed, 14 Nov 2012 18:21:08 GMT

I am having the same problem. When I use a custom locator, then type in the address and hit search. . it locates the address, but Searching..... and Cancel remains in the window. When you hit cancel, the results will show. See the screenshot.

Re: Custom locator problem in ArcGIS for Silverlight 3.

KatherineDalton — Thu, 15 Nov 2012 14:28:02 GMT

All,

We've identified a bug with custom locators and are working on a fix for this. We hope to have it out to you shortly.

Thanks,
Katy

Re: Custom locator problem in ArcGIS for Silverlight 3.

TomMagdaleno — Thu, 15 Nov 2012 15:59:01 GMT

Thank you, I'm looking forward to the fix.

Re: Custom locator problem in ArcGIS for Silverlight 3.

IanPeebles — Thu, 15 Nov 2012 21:51:11 GMT

Katy,

Thanks for letting us know. When you say shortly, does that means days or weeks? I really hope this is resolved soon.

In the meantime, I did set up a python script that has input parameters and can locate addresses. The results are added to the table of contents. The only problem is, that searching is a bit slow.

Re: Custom locator problem in ArcGIS for Silverlight 3.

MarcGraham — Mon, 03 Dec 2012 18:50:40 GMT

I have the same problem with one of my locators that locates addresses along street centre lines, but the problem does not happen when searching a POI database.

Re: Custom locator problem in ArcGIS for Silverlight 3.

KatherineDalton — Mon, 03 Dec 2012 19:27:13 GMT

Apologies for not updating this thread with a response; the updated Search Tool has been uploaded to ArcGIS Online. Please download and upload it to your Application Builder (this will overwrite the existing Search Tool).

http://www.arcgis.com/home/item.html?id=a236f090e28e4254b96a8a138cf3c46a

Let me know if you still have issues.

Katy

Re: Custom locator problem in ArcGIS for Silverlight 3.

MitchellWiniecki — Tue, 05 Mar 2013 19:22:10 GMT

I customized the Search tool to run off my custom locator service. However when using the search function in Silverlight viewer I am still having the above issue. "Searching...Cancel"

In addition, I accidentally pressed the "Add" button to add a Push-Pin to the address I searched and cannot figure out how to delete it, now the push-pin shows up in all my public webapps.

Am using the most recent update of Silverlight viewer.