topic Re: Error loading KML just started yesterday. in ArcGIS Viewer for Flex Questions

Error loading KML just started yesterday.

MartynSmith — Wed, 08 May 2013 14:23:30 GMT

I have a flex viewer app that displays a set of regularly updated KML files that I've been maintaining for over a year without issue. Yesterday I began getting the following error message:

[ATTACH=CONFIG]24132[/ATTACH]

Viewing the NET tab in firebug I can see the request for the KML going out via:

http://utility.arcgis.com/sharing/kml?outSR=4326&url=http://ny.water.usgs.gov/projects/eom/data/2013/gw/April_2013.kml

The KML exists on the server and is public and you can verify it by download. The error getting thrown by this URL is:

{"error":{"code":400,"message":"File not found. Wrong url or out of memory.","details":[]}}

Thanks for any help getting to the bottom of this

Re: Error loading KML just started yesterday.

GISDev1 — Wed, 08 May 2013 15:56:11 GMT

http://utility.arcgis.com/sharing/kml?outSR=4326&url=http://ny.water.usgs.gov/projects/eom/data/2013/gw/April_2013.kml
{"error":{"code":400,"message":"File not found. Wrong url or out of memory.","details":[]}}
Thanks for any help getting to the bottom of this

Not sure if it helps, but I get the exact same error message in my browser when I request that URL.

Oh, check it out. here's a new error:

{"error":{"code":400,"message":"Internal kml parser error.","details":["The element type \"table\" must be terminated by the matching end-tag \"<\/table>\"."]}}

To get the new error I went to: http://utility.arcgis.com/sharing/kml
And put in your KML link as the parameter. And that's the error I got above.

Re: Error loading KML just started yesterday.

MartynSmith — Wed, 08 May 2013 16:41:36 GMT

Thanks, oddly I'm still getting the same error, no mention of a missing tag. This viewer has been working fine for about a year and a half, can someone at ESRI tell me if something just changed?

Re: Error loading KML just started yesterday.

AnthonyGiles — Wed, 08 May 2013 16:51:32 GMT

Martyn,

I have just taken a copy of the file and placed it in my public area of my dropbox account and it works ok:

http://utility.arcgis.com/sharing/kml?outSR=4326&url=https://dl.dropboxusercontent.com/u/25829160/April_2013.kml

not sure whats happening with the service

regards

Anthony

Re: Error loading KML just started yesterday.

MartynSmith — Wed, 08 May 2013 17:07:14 GMT

Thanks for your help... I just tried your URL and it worked, then I refreshed and got a different timeout error. The KML file is 52k so I'm not sure how file size can be a problem:

{"error":{"code":400,"message":"Processing time out(current limit is 30000 milliseconds). File so big and/or not enough resources.","details":[]}}

ESRI?

Re: Error loading KML just started yesterday.

MartynSmith — Wed, 08 May 2013 18:25:59 GMT

Turns out this was a USGS/ Amazon EC2 ISP issue. It has just been resolved. Thanks

Re: Error loading KML just started yesterday.

GISDev1 — Wed, 08 May 2013 18:29:56 GMT

Turns out this was a USGS/ Amazon EC2 ISP issue. It has just been resolved. Thanks

On esri's side or your side?