topic Re: Header/widget display issue when upgrading to 3.1 in ArcGIS Viewer for Flex Questions

Header/widget display issue when upgrading to 3.1

BenAller — Fri, 25 Jan 2013 14:43:55 GMT

I'm trying to get a basic 3.1 viewer to work correctly, but the header, widgets and map switcher dissapear or are obscured when I first view in a browser with a cleared cache. Once I refresh the browser, everything displays correctly. I believe it's occurring when I add operational layers with popups, and possibly popups associated with dynamic layers. I'm using my own basemaps and operational layers in state plane, and I set the wraparound180 to false and addarcgisbasemaps to false (as noted in other posts).

Any help would be greatly appreciated.

Thanks,
Ben

Re: Header/widget display issue when upgrading to 3.1

GISDev1 — Fri, 25 Jan 2013 19:34:32 GMT

Hello Ben,

It would be much quicker to troubleshoot if you post your config.xml or a URL to your Flex Viewer.

Re: Header/widget display issue when upgrading to 3.1

BenAller — Mon, 28 Jan 2013 12:34:29 GMT

The flexviewer is internal, so here's the config. I should mention that we have a working version in 3.0, and nothing has changed regarding our data/services.

<?xml version="1.0" ?>

<configuration>
    <title>ArcGIS Viewer for Flex</title>
    <subtitle>a configurable web mapping application</subtitle>
    <logo>assets/images/logo.png</logo>
    <style>
        <colors>0xFFFFFF,0x333333,0x101010,0x000000,0xFFD700</colors>
        <alpha>0.8</alpha>
    </style>
    
    <geometryservice url="http://tasks.arcgisonline.com/ArcGIS/rest/services/Geometry/GeometryServer" />

    
    <widget left="10" top="50"    config="widgets/Navigation/NavigationWidget.xml" url="widgets/Navigation/NavigationWidget.swf"/>
    <widget right="0" bottom="0"   config="widgets/OverviewMap/OverviewMapWidget.xml" url="widgets/OverviewMap/OverviewMapWidget.swf"/>
    <widget right="20" top="55"    config="widgets/MapSwitcher/MapSwitcherWidget.xml" url="widgets/MapSwitcher/MapSwitcherWidget.swf"/>
    <widget left="0"   top="0"     config="widgets/HeaderController/HeaderControllerWidget.xml" url="widgets/HeaderController/HeaderControllerWidget.swf"/>

    
      <map wraparound180="false" top="40" addarcgisbasemaps="false">
        <basemaps>
          <layer type="tiled" label="BaseMap Hillshade Aerials 2010 C StPl FileGeo" url="http://dtarcgis10/ArcGIS/rest/services/MapServices/BaseMap_HillshadeAerial2010_C_StPl_FileGeo/MapServer" visible="true"/>
        </basemaps>
        <operationallayers>
          <layer type="dynamic" label="BaseMap Admin Boundaries" url="http://dtarcgis10/ArcGIS/rest/services/Health/Health_AdminBoundaries_D_StPl_FileGeo/MapServer" visible="true"/>
          <layer type="tiled" label="Flood Areas" url="http://dtarcgis10/ArcGIS/rest/services/MapServices/BaseMap_FEMA_Flood_Risk_C_StPl_FileGeo/MapServer" visible="true" alpha="0.5"/>
          <layer type="tiled" label="BaseMap Features" url="http://dtarcgis10/ArcGIS/rest/services/MapServices/BaseMap_RoadsRiversRailStreams_C_StPl_FileGeo/MapServer" visible="true" alpha="0.8">
            <sublayer id="1" popupconfig="popups/PopUp_Roads.xml"/>
          </layer>
          <layer type="tiled" label="10ft Contours" url="http://dtarcgis10/ArcGIS/rest/services/MapServices/BaseMap_Contours_10ft_2008_C_StPl_FileGeo/MapServer" visible="false"/>
          <layer type="tiled" label="2ft Contours" url="http://dtarcgis10/ArcGIS/rest/services/MapServices/BaseMap_Contours_2ft_2008_C_StPl_FileGeo/MapServer" visible="false"/>
          <layer type="dynamic" label="Soils" url="http://dtarcgis10/ArcGIS/rest/services/Health/Health_Soils_D_StPl_FileGeo/MapServer" visible="false" alpha="0.5">
            <sublayer id="0" popupconfig="popups/PopUp_Soils.xml"/>
          </layer>
        </operationallayers>
    </map>

    
    
    <widgetcontainer layout="float">
        <widget label="Bookmarks"         left="430" top="90"
                icon="assets/images/i_bookmark.png"
                config="widgets/Bookmark/BookmarkWidget.xml"
                url="widgets/Bookmark/BookmarkWidget.swf"/>
        <widget label="Louisville Police" left="590" top="280"
                icon="assets/images/i_police.png"
                config="widgets/Query/QueryWidget_Louisville_PoliceStations.xml"
                url="widgets/Query/QueryWidget.swf"/>
        <widget label="Search" left="80" top="280"
                icon="assets/images/i_search.png"
                config="widgets/Search/SearchWidget_Louisville.xml"
                url="widgets/Search/SearchWidget.swf"/>
        <widget label="Earthquakes (GeoRSS)" left="410" top="280"
                icon="assets/images/i_rss.png"
                config="widgets/GeoRSS/GeoRSSWidget.xml"
                url="widgets/GeoRSS/GeoRSSWidget.swf"/>
        <widget label="Draw" left="60" top="400"
                icon="assets/images/i_draw2.png"
                config="widgets/Draw/DrawWidget.xml"
                url="widgets/Draw/DrawWidget.swf"/>
        <widget label="Print" left="390" top="400"
                icon="assets/images/i_print.png"
                config="widgets/Print/PrintWidget.xml"
                url="widgets/Print/PrintWidget.swf"/>

        
    </widgetcontainer>

</configuration>

Re: Header/widget display issue when upgrading to 3.1

GISDev1 — Mon, 28 Jan 2013 13:17:23 GMT

Have you tried supplying an initial extent parameter in your basemap WKID in your new map tag?

Re: Header/widget display issue when upgrading to 3.1

BenAller — Mon, 28 Jan 2013 16:53:44 GMT

Based on the documentation, the viewer should interpret the basemap to get the initial extent, if no extent is provided. I gave it a try though, and the results were the same. I included a screenshot of what it looks like.

Ben

Re: Header/widget display issue when upgrading to 3.1

GISDev1 — Mon, 28 Jan 2013 17:16:14 GMT

Have you tried in IE or Chrome? Have you tried without any extra popups and keep your operational layers commented out?
Have you tried the esri base maps and comment yours out?

Re: Header/widget display issue when upgrading to 3.1

BenAller — Mon, 28 Jan 2013 17:40:04 GMT

I tried in both IE and Firefox, and the problem occurs in both. The viewer displays fine when I comment out the popups and operational layers. It also works fine when comment out the popups and I leave in the operational layers. It really seems to be the popups, but the popups have not changed since our 3.0 viewer, and they work fine once the browser is refreshed. The viewer also works fine when I use ESRI basemaps and comment out my layers.

Ben

Re: Header/widget display issue when upgrading to 3.1

GISDev1 — Mon, 28 Jan 2013 18:08:53 GMT

So you've narrowed it down to the pop-ups then.
How about double checking your .xml pop-ups for format issues, like if someone edited the .xml in Microsoft Word it can corrupt it sometimes.

Try re-creating the popup .xml's that are causing the issue.

Re: Header/widget display issue when upgrading to 3.1

MichaelVolz — Mon, 28 Jan 2013 18:56:10 GMT

To GISDev:

I was wondering if you have a basic viewer application setup that uses your own mapservices with pop-ups and all the widgets appear as expected at start-up, without requiring a refresh of the browser?

The reason I ask is because in the following post "Issues upgrading Flexviewer 3.1 (uncompiled)" from 12/18/2012 other users were commenting about the same issue and the ESRI person was unable to confirm whether this was a bug or not.

I am having the same issues as the original poster of this thread.

Re: Header/widget display issue when upgrading to 3.1

BenAller — Tue, 29 Jan 2013 11:48:10 GMT

Looks like the CDATA section of my popups might be the culprit. When I remove it, the viewer seems to display without the need to refresh. Not sure why this has changed between 3.0 and 3.1, but at least we're moving in the right direction.

Re: Header/widget display issue when upgrading to 3.1

BenAller — Tue, 29 Jan 2013 14:37:35 GMT

I was also using both <description> and <fields> for the main content in some popups. That could have been the problem.

Re: Header/widget display issue when upgrading to 3.1

RhettZufelt — Tue, 29 Jan 2013 16:29:06 GMT

To GISDev:

I was wondering if you have a basic viewer application setup that uses your own mapservices with pop-ups and all the widgets appear as expected at start-up, without requiring a refresh of the browser?

The reason I ask is because in the following post "Issues upgrading Flexviewer 3.1 (uncompiled)" from 12/18/2012 other users were commenting about the same issue and the ESRI person was unable to confirm whether this was a bug or not.

I am having the same issues as the original poster of this thread.

I do. Running all my own basemaps and operational layers (all in my matching spatial reference, tiled or dynamic). Arcgis basemaps = false, WKID is set in map tag to my state plane system and both extents set. Running 15 widgets plus some in the UI section.

    <map  esrilogovisible="false" wraparound180="false" initialextent="549317 122136 603788 152861" fullextent="549317 122136 603788 152861" top="40" wkid="32149" addarcgisbasemaps="false" >

I have popups on many of my operational layers, and a couple of them use the CDATA description option (not both), but most just pull from the fields.

In case this helps (somehow),

R_

Re: Header/widget display issue when upgrading to 3.1

GISDev1 — Tue, 29 Jan 2013 17:48:41 GMT

Looks like the CDATA section of my popups might be the culprit. When I remove it, the viewer seems to display without the need to refresh. Not sure why this has changed between 3.0 and 3.1, but at least we're moving in the right direction.

Esri did change how they parse some text in the Splash widget, so it wouldn't suprise me that they changed a few things in how they parse the popup custom text either.

If you figured out it was using some special HTML tags or elements inside your CDATA tag, then go ahead and mark your post as answered on your own post that figured it out.

To GISDev:

I was wondering if you have a basic viewer application setup that uses your own mapservices with pop-ups and all the widgets appear as expected at start-up, without requiring a refresh of the browser?

The reason I ask is because in the following post "Issues upgrading Flexviewer 3.1 (uncompiled)" from 12/18/2012 other users were commenting about the same issue and the ESRI person was unable to confirm whether this was a bug or not.

I am having the same issues as the original poster of this thread.

I haven't experienced this issue, but my Flex Viewer is pretty highly customized from the Source Code, and I also don't use any fancy formatting in the pop-ups I have configured.

Re: Header/widget display issue when upgrading to 3.1

BenAller — Wed, 30 Jan 2013 17:09:38 GMT

I was hoping to close this out and mark as answered but we're still having issues with the popups after all. I might be sticking with 3.0 for now.

Re: Header/widget display issue when upgrading to 3.1

MarkHuffman — Thu, 31 Jan 2013 21:16:23 GMT

I was hoping to close this out and mark as answered but we're still having issues with the popups after all. I might be sticking with 3.0 for now.

I too have been experiencing this problem, and only by disabling popups for layers in the main configuration file can I get the header back every time. These popups are crucial to our viewer so I am eager to be notified of a fix.

To be specific, the problem appears to be with popups within the <sublayer>tag only. My lone popup for a layer of type feature does not interfere and I have kept it in.

This is keeping me from putting 3.1 into production.

Mark

Re: Header/widget display issue when upgrading to 3.1

MarkHuffman — Mon, 04 Feb 2013 16:16:38 GMT

I was hoping to close this out and mark as answered but we're still having issues with the popups after all. I might be sticking with 3.0 for now.

Ben,

Are you saying that even with the description tag CDATA commented out or removed, you are still having issues?

Thanks.

Mark

Re: Header/widget display issue when upgrading to 3.1

MattiasEkström — Tue, 05 Feb 2013 09:40:15 GMT

If anyone is working with the uncompiled source code, you could try the code change from Roberts post here
It seems to be working for me...

Re: Header/widget display issue when upgrading to 3.1

MarkHuffman — Tue, 05 Feb 2013 16:05:12 GMT

If anyone is working with the uncompiled source code, you could try the code change from Roberts post here
It seems to be working for me...

Mattias,

Thank you for sharing this. I tried it and I was pleased to see that it worked...for a while. Then the old behavior came back.

I have an incident with ESRI. I will report the outcome in this thread.

Mark

Re: Header/widget display issue when upgrading to 3.1

MarkHuffman — Fri, 08 Feb 2013 15:02:10 GMT

I have an incident with ESRI. I will report the outcome in this thread.Mark

ESRI support was able to reproduce the issue, and a bug was submitted on my behalf (#NIM088904 The header controller widget does not load properly when using <sublayer> tag popups in the main config.xml file.). It doesn't appear to be in the database yet.

Mark

Re: Header/widget display issue when upgrading to 3.1

BjornSvensson — Sat, 16 Mar 2013 01:10:46 GMT

Just wanted to follow up and let you know that this has been fixed and will be part of the 3.2 release (see GitHub Issue #28 - popups in 3.1 causes problem on application startup).

FYI: if you want to see what other viewer code changes made it into 3.2, look at the closed and verified issues for 3.2:
https://github.com/Esri/arcgis-viewer-flex/issues?labels=verified&milestone=1&state=closed