topic Re: Error #2036 in ArcGIS Viewer for Flex Questions

Error #2036

JasonHarshman — Mon, 12 Aug 2013 20:29:40 GMT

I'm getting the 2036 error when loading widgets, specifically the search and print widget. Legend widget loads fine. Looking through the other forums suggest this error is a result of an incorrect path or a file that no longer exists. I've tripled checked and the paths are correct and the files are available. Spelling of file names match.

I'm using version 3.4 of the builder and the widgets are 'out of the box'.
Header and map switcher widgets load fine and are fully functional.
The data is hosted on our arcgis.com organization account, but all the layers load fine.
The viewer runs on Windows Server 2008.

Note: as I was writing this, I restarted the server and the now everything works fine, expect for on IE. I get the #2036 error before anything loads, whereas before, I was getting the error just when I tried loading the search or print widget.

I appreciate any help!

Re: Error #2036

JasonHarshman — Tue, 13 Aug 2013 17:46:38 GMT

There must be an issue with 3.4. I created a completely new application using the builder and it works fine in FireFox, fails to load in Chrome and IE. In Chrome I get text at the bottom that simply says "Error #2305"; in IE the text reads "Error #2306".

Re: Error #2036

DasaPaddock — Tue, 13 Aug 2013 20:48:46 GMT

Can you try using a tool like Fiddler or Charles Proxy to see what requests may be failing?

Re: Error #2036

JasonHarshman — Tue, 13 Aug 2013 21:46:29 GMT

Each time I load the page, I get different results so here's a summary what's generally happening when debugging the page:

Firefox
Works fine, every time

Chrome
Error #2035 before page fully loads
GET request fails on assets/locale/en_US.swf
Refresh the page a few times, randomly works fine
Clear cache, back to error #2035

IE
Error #2036 before page fully loads
GET request on fails on assets/locale/en_US.swf
Refresh the page, log in box appears, but WidgetManager popup tells me Error #2036
Debugger says widgets/WidgetContainer/WidgetContainer.swf failed to load
Log in anyway, try to launch a widget, that particular widget's.swf file fails to load
Refresh the page a few times, site randomly works fine
Clear cache, back to error #2035

So it seems certain files are failing to load, which is expected given the #2035 and #2036 errors, but which files fail to load and when and on which browser seems completely random.

Re: Error #2036

DasaPaddock — Tue, 13 Aug 2013 21:49:12 GMT

It sounds like there may be a problem with your web server. Is it under heavy load? Can you try another web server?

Re: Error #2036

JasonHarshman — Tue, 13 Aug 2013 21:59:28 GMT

The web server is definitely not under a heavy load, but I tried a few other sites we have on the same web server and they initially fail on loading the en_US.swf. If it were a server issue, why would it fail on the same file for each site?

Re: Error #2036

DasaPaddock — Tue, 13 Aug 2013 22:06:11 GMT

Maybe the file is corrupt? Do the samples here load fine for you?
http://resources.arcgis.com/en/help/flex-viewer/samples/index.html

Re: Error #2036

JasonHarshman — Tue, 13 Aug 2013 22:18:20 GMT

I created a test application today using the builder without modifying anything, just using the builder only, and still encountered the problem. Yes, I can access those samples.

Re: Error #2036

DasaPaddock — Tue, 13 Aug 2013 22:22:26 GMT

Maybe your web server machine has a bad hard drive or there's some other hardware issue? Can you test a web server on a different machine?

Re: Error #2036

JasonHarshman — Wed, 14 Aug 2013 16:48:01 GMT

Launched a new web server, downloaded v3.4 of the builder, built a basic application using the builder, still experienced the same issue(s).

Re: Error #2036

JasonHarshman — Fri, 30 Aug 2013 19:16:48 GMT

I'm still experiencing these issues with Chrome and IE not loading either .../assets/locale/en_US.swf or .../widgets/WidgetContainer/WidgetContainerWidget.swf

I've tried working on a clean web server and I still get the same behavior with Chrome and IE. Again, no issues with Firefox.

I would appreciate any help or perspective on why these two files fail to load on these browsers. I'm completely baffled at this point. Thank you.

Re: Error #2036

TameraSulak — Thu, 29 May 2014 13:45:08 GMT

The issue is the config file -- it is looking for "mysplash" and the Flex viewer Widget folder has only "splash" folder. In the widget folder there is NO MY SPLASH folder - only SPLASH folder.
open config file - below -- change the widget folder from "mysplash" to "splash" to match the widget folder or change the config file script to match the widget folder options.
Config file:
<splashpage url="widgets/mySplash/SplashWidget.swf" label="Ashtabula GIS Viewer - Disclaimer" config="widgets/mySplash/SplashWidget.xml"/>
WIDGET Folders: splash

Our IT manager found this error after ESRI techs' did not find results for the error.