topic Are any other Flex Viewer users getting the USGS National Topo basemap black box errors? in ArcGIS Viewer for Flex Questions

Are any other Flex Viewer users getting the USGS National Topo basemap black box errors?

JanieGoddard — Thu, 06 Jul 2017 19:10:30 GMT

Are any other Flex Viewer users getting the USGS National Topo basemap black box errors?

The USGS National Topo basemap is throwing black box errors this morning. The Flex Viewers in production are throwing this error since this map is part of the basemaps widgets normally available.

Thanks,
Janie

Re: Are any other Flex Viewer users getting the USGS National Topo basemap black box errors?

JanieGoddard — Tue, 11 Jul 2017 14:18:20 GMT

ESRI,

Would it be possible to remove this basemap from the list of basemaps included in the basemap gallery widget that ESRI hosts until this can be resolved. I have 20 different production FlexViewers throwing these black boxes. Since this is also occurring on ESRI example page, it is not unique to our installations.

USGSTopo (MapServer)

In the past ESRI would remove this USGSTopo map from their hosted list of basemaps that feed into the basemap gallery widget. Please do so again for us.

We would greatly appreciate your help.

Thanks,

Janie

Re: Are any other Flex Viewer users getting the USGS National Topo basemap black box errors?

JanieGoddard — Wed, 19 Jul 2017 13:43:13 GMT

Thank you to ESRI for working with USGS to fix this problem. Thank you USGS!