topic Re: Scroll option for Robert's Identify widget? in ArcGIS Viewer for Flex Questions

Scroll option for Robert's Identify widget?

SheriNorton — Tue, 01 Nov 2011 13:56:21 GMT

Is there a way to enable a vertical scroll bar in the Results in Robert's Identify widget? My mouse has a middle "scroll" button, but other users many not have that capability. The additional results are cut off without a control to let the user see all the contents of the Results.

Attached is an example of cut off records...

Re: Scroll option for Robert's Identify widget?

City_of_Port_Angeles_GIS — Tue, 01 Nov 2011 19:58:26 GMT

Sheri,
In the lower right hand corner of the search results ther is a triangular symbol. Grab that symbol with your mouse and enlarge the widget to the right and down. A scroll bar should automatically appear.
Hope this helps,
Billy

Re: Scroll option for Robert's Identify widget?

RobertScheitlin__GISP — Wed, 02 Nov 2011 13:11:29 GMT

Sheri,

Are you saying that you never get the scroll bar or did this just happen once or twice?

Re: Scroll option for Robert's Identify widget?

SheriNorton — Thu, 03 Nov 2011 11:55:21 GMT

Hi Robert,
I've never had the scroll option. The only way to move down the list of results is to use my middle scroll on my mouse.

Re: Scroll option for Robert's Identify widget?

RobertScheitlin__GISP — Thu, 03 Nov 2011 12:18:16 GMT

Sheri,

I have never seen this widget do that... Have you done anything to it like explicitly set the width and height, maybe in the main config.xml?

Re: Scroll option for Robert's Identify widget?

SheriNorton — Thu, 03 Nov 2011 13:21:43 GMT

Hi Robert,
I've attached a screen shot of the Main Config settings - do I need to indicate usage of scroll bars here or in another section?

Re: Scroll option for Robert's Identify widget?

RobertScheitlin__GISP — Thu, 03 Nov 2011 14:14:55 GMT

Sheri,

No there is nothing you have to do to get the scroll bar I was just trying to see if you had done something that might be causing the issue. I'm really at a loss here. Have you downloaded the latest version of Adobe Flash Player?

Re: Scroll option for Robert's Identify widget?

SheriNorton — Thu, 03 Nov 2011 16:41:26 GMT

Hi Robert,
I just downloaded the latest Flash Player, cleared the Rest Cache, but still do not see scrollbars. I've tested the Flex Viewer on both the server and my desktop, no luck.

Re: Scroll option for Robert's Identify widget?

RobertScheitlin__GISP — Thu, 03 Nov 2011 16:43:31 GMT

Sheri,

If you use mine live site do you get scroll bars?

http://gis.calhouncounty.org/FlexViewer2.4/index.html?config=config-identify.xml

Re: Scroll option for Robert's Identify widget?

SheriNorton — Thu, 03 Nov 2011 16:59:36 GMT

Yes! For both my server and desktop there are scrollbars in the Identify results. At least that narrows down the problem to something in my Viewer...

Re: Scroll option for Robert's Identify widget?

DanielMunoz — Tue, 14 Feb 2012 11:55:50 GMT

Hi Robert,

I'm experiencing the same issue with the identify tool, I went to your site:

http://gis.calhouncounty.org/FlexViewer2.5/index.html?config=config-identify.xml

the issue is there also, the scroll bars are there the first time you open the tool, if you close the tool and re-open it the scroll bars disappear, FYI the older version you mention earlier in this thread:

http://gis.calhouncounty.org/FlexVie...g-identify.xml

doesn't have the issue, FYI I noticed the new version does not remember the identify features from the previous click but the older version does.

Daniel

Re: Scroll option for Robert's Identify widget?

RobertScheitlin__GISP — Sun, 12 Dec 2021 07:04:05 GMT

Daniel,

This seems to be a bug in the DataGroup or Scroller and has a VERY simple fix that does not even require any code change. All you need to do is set the height of the widget to 210 verses the 200 that is default.

<widget label="Identify" left="330" top="80" preload="open"
                icon="assets/images/i_info.png" height="210"
                config="widgets/Identify/IdentifyWidget.xml"
                url="widgets/Identify/IdentifyWidget.swf"/>

As far as when the widget opens back up there are no longer any of the old results, that is by design now.

Re: Scroll option for Robert's Identify widget?

DanielMunoz — Tue, 14 Feb 2012 14:44:59 GMT

Robert,

Thank you for your fast response unfortunately that didn't do the trick, I also tried changing the height directly on the IdentifyWidget.mxml and checked with different browsers with no luck. Any other suggestions I could try?

Daniel

Re: Scroll option for Robert's Identify widget?

RobertScheitlin__GISP — Tue, 14 Feb 2012 14:47:53 GMT

Daniel,

If you test my live site that did fix the issue... Try resizing the widget after it appears with now vertical scrollbar and see if they do appear.

Re: Scroll option for Robert's Identify widget?

DanielMunoz — Tue, 14 Feb 2012 16:03:00 GMT

Robert. definitely a weird bug, re-sizing the widget didn't force the scroll bars to come up, interestingly enough I tried your site and it worked but only until I re-size the widget the scroll bars disappear after reopening the widget. Daniel

Re: Scroll option for Robert's Identify widget?

Anonymous User — Thu, 10 May 2012 12:11:38 GMT

When the identify widget is opened for the first time the scroll bar is visible but if the widget is closed and reopened and a selection is made the scrollbar is not available. The only way to make the scrollbar available again is by making the widget larger. I've tried to mess around with the height on the component thinking there's a mathematical error when calculating the need to show the scroller. I've been unsuccessful. Has anyone found a resolve to this issue???

[ATTACH=CONFIG]14231[/ATTACH]

Re: Scroll option for Robert's Identify widget?

RobertScheitlin__GISP — Thu, 10 May 2012 14:18:34 GMT

Joshua,

There is no math in my code for adding the scrollbar all that is handled by Adobe Flex SDK and the Scroller component. I have seen this issue sporadically with datagroups that use custom item renderers like my identify widget uses and there seems to be nothing I can do to get around this bug in my code. Sorry I am not able to offer any help on this. The only workaround I have found is to have individuals that experience this issue to set the widgets height in the main config.xml until they find a height that work for them.

Re: Scroll option for Robert's Identify widget?

PatricioGuerrero — Mon, 08 Oct 2012 10:09:35 GMT

Hi all,

I had the same problem and solved by resizing to 310. I guess we will have to play with the widget height.