topic Re: Bing base maps missing in ArcGIS Viewer for Flex Questions

Bing base maps missing

ThomasPuthusserry — Fri, 12 Apr 2013 15:00:59 GMT

In the new ArcGIS viewer for Flex, I am unable to add Bing base maps; they are not visible in the list (I added the Bing key under settings). Any clue why it is missing?

I can still use an old app template which has bing base maps added, but not able to add to a new template.

Thanks

Thomas

Re: Bing base maps missing

NancyGnanicys — Fri, 12 Apr 2013 15:34:27 GMT

I noticed this as well. This post comes from ArcGISOnline resources section but probably applies to any of the online basemap accessing application builders out there.

"Complimentary use of Bing Maps has been phased out�??Organizational account users can continue adding Bing Maps to their web maps if their organization is configured with a Bing Maps key.

To obtain a Bing Maps key, visit the Bing Maps Account Center. If you have questions about using Bing Maps with ArcGIS Online, contact your account manager or local Esri office.

Once you have key, see Configuring the map for instructions on how to input the key.

Once your organization is configured for Bing Maps, you can add Bing basemaps to your web map.

Public account users can no longer use Bing Maps. For all accounts, web maps that already include Bing Maps will continue to function."

~From http://resources.arcgis.com/en/help/arcgisonline-content/index.html#//011q0000001q000000

Re: Bing base maps missing

RobertBorchert — Fri, 12 Apr 2013 16:26:55 GMT

You should have received an email from ESRI over a month ago talking about this. BING got their undies in a bunch about so many people using their maps and them not getting recognized.

What you need to do is get a BING Key from BING.

We got one for our ArcGIS Online application we are back up and running.

In the new ArcGIS viewer for Flex, I am unable to add Bing base maps; they are not visible in the list (I added the Bing key under settings). Any clue why it is missing?

I can still use an old app template which has bing base maps added, but not able to add to a new template.

Thanks

Thomas

Re: Bing base maps missing

MichaelVolz — Fri, 12 Apr 2013 16:55:40 GMT

Robert:

Can you explain in detail how you were able to get the Bing key from Microsoft? My organization has tried to get in touch with Microsoft about purchasing the key (for over a month), but no dice.

A direct line phone number or E-mail to a support person at Microsoft would be great to get around the bureaucracy of such a large organization.

Re: Bing base maps missing

michaelcollins1 — Fri, 12 Apr 2013 18:55:03 GMT

They won't start giving out keys until 10.2 is released, and then you have to have licenses(?).

For now, you can do this:

1) Go to www.arcgis.com and sign in
2) Browse for 'base map'
3) Choose the Bing Maps Aerial one by clicking on the name of it
4) Click the Open drop down and choose Open in ArcGIS for Desktop

I saved it as a layer file after that.

Also, see this thread:
http://forums.arcgis.com/threads/80162-BING?highlight=bing

Re: Bing base maps missing

RobertBorchert — Fri, 12 Apr 2013 19:11:13 GMT

You can get the key right online when using ArcGIS online.

We requested it and got it in short order.

Now when we go to add layer from Web it is there.

When creating and setting up or ArcGIS Online account for our new online clients 3 weeks ago it was a visible option for us.

Robert:

Can you explain in detail how you were able to get the Bing key from Microsoft? My organization has tried to get in touch with Microsoft about purchasing the key (for over a month), but no dice.

A direct line phone number or E-mail to a support person at Microsoft would be great to get around the bureaucracy of such a large organization.

Re: Bing base maps missing

BjornSvensson — Fri, 12 Apr 2013 19:12:16 GMT

Can you explain in detail how ... to get the Bing key from Microsoft?

"you can obtain one by visiting the Bing Maps Account Center or by viewing Getting a Bing Maps Key on the MSDN website. "
See http://blogs.esri.com/esri/arcgis/2013/03/27/using-bing-basemaps/

Re: Bing base maps missing

ThomasPuthusserry — Mon, 15 Apr 2013 07:09:12 GMT

For clarification: I am using the ArcGIS Viewer for Flex - Application Builder 3.2. As mentioned in the replies, I have tried with a new Bing key, but still unable to see the Bing layers under basemaps. Does this mean that due to the changes in arcgis online t&c recently introduced, a public user will not be able to use the bing base maps, even if they have bing key?

Thanks for responses!

Thomas

Re: Bing base maps missing

RobertScheitlin__GISP — Mon, 15 Apr 2013 11:04:36 GMT

Thomas,

Here is a thread that give the answer you need:

http://forums.arcgis.com/threads/82071-Load-Bing-Map-amp-Google-Maps

Re: Bing base maps missing

ThomasPuthusserry — Mon, 15 Apr 2013 12:08:40 GMT

Thanks Robert, this is now clear.

Thomas,

Here is a thread that give the aswer you need:

http://forums.arcgis.com/threads/82071-Load-Bing-Map-amp-Google-Maps

Re: Bing base maps missing

AshleyPeters — Tue, 05 Nov 2013 14:36:19 GMT

All,

I've just recently recompiled a map that already had a Bing Maps key and 3 Bing maps layers in use. After recompiling, my Bing layers have quit working. I've double-checked ArcServer, and it still has my Bing Maps key loaded and the Bing Maps key is listed in my config file. Any ideas how to get them back? Do I need to get a new Bing Maps key?

Of note, I am still using ArcServer 10.

Thanks for any help/insight!

Ashley

Re: Bing base maps missing

AshleyPeters — Tue, 05 Nov 2013 19:19:42 GMT

I figured out the problem. I had added the updated topo layer (from The National Map) to my app. The calls to the Bing basemaps were lower in the code. For whatever reason, that affected the Bing basemaps visibility. As soon as I put them above the call to the topo layer, they were visible again. Hope this helps someone else!