topic Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server in ArcGIS Viewer for Flex Questions

Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

RuiboHan1 — Sat, 04 Jun 2011 01:24:14 GMT

I was following Step 2 on http://gis.pch.etat.lu/flexViewerPrint/quickstart.html

At the setp of
soemanager.bat -a [server name] [domain name] [username] [password] PCHarcgisSOE.jar

I used the username and password to Arcgis server .net, which is ArcGISWebServices and mypassword, but got the error of
" AutomationException occured while connecting to server localhost.
Please check if username and pwd are correct or are members of agsadmin group.
AutomationException: null
Disconnecting from ArcGIS Server "null"....Done"

I am sure the username and pwd are correct and can also use them to log on the arcgis server manager, anyone has the same problem? Please help, Tom? Thanks in advance.

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

TomSchuller — Mon, 06 Jun 2011 05:05:07 GMT

Hy,
could you check if your user "ArcGISWebServices" is in the "agsadmin" group?

You have to take a user which is in the "agsadmin" group.

Tom

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

RuiboHan1 — Mon, 06 Jun 2011 06:45:08 GMT

Hy,
could you check if your user "ArcGISWebServices" is in the "agsadmin" group?

You have to take a user which is in the "agsadmin" group.

Tom

Thanks for the reply, Tom.
Yes, it is in the "agsadmin" group, and I also tested with another user in this group,but got the same error.

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

TomSchuller — Tue, 07 Jun 2011 06:14:43 GMT

Hy,
are you using the latest version?
download latest JAVA code
download latest FLEX code
from http://www.arcgis.com/home/item.html?id=6809086326ea4c76bf026a32bb9dd698

Could you post your soemanager command line with all the parameters?

Tom

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

RuiboHan1 — Tue, 07 Jun 2011 14:47:22 GMT

Yes, I used 30/05/2011 version. Besides, I tested the live demo http://gis.pch.etat.lu/flexViewerPrint/
, and got the error "An error occurs during print" after click the print button.

Here is my command lines:
cd C:\Program Files (x86)\ArcGIS\Server10.0\java\tools\soemanager
set PATH="C:\Program Files (x86)\ArcGIS\Server10.0\java\jre\bin";%PATH%
soemanager.bat -a localhost localhost [username] [password] PCHarcgisSOE.jar

then got the AutomationException error.

Thanks,
Ruibo

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

TomSchuller — Wed, 08 Jun 2011 04:16:58 GMT

Hy,
the command is correct.
On which ServicePack level are you (none,SP1 or SP2)?

Could you try with an other Java SOE?

Tom

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

RuiboHan1 — Wed, 08 Jun 2011 14:35:36 GMT

ArcGIS Server .net 10 sp2
Win 7 ultimate x64 sp1

Are you suggesting using the old version of PCHarcgisSOE.jar there? I tried that and still get the same error. I have a feeling that it was stuck at the username and pwd check stage, instead of the java soe installation.

Are there any speical java modules I have to install in advance? I installed everything as instructed by ArcGIS server installation file.
my current java version "1.6.0_16"
Java(TM) SE Runtime Environment (build 1.6.0_16-b01)
Java HotSpot(TM) Client VM (build 14.2-b01, mixed mode)

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

TomSchuller — Thu, 09 Jun 2011 06:49:34 GMT

Hy,
no I meant a complete other Java SOE.
So we could find out if it's related to my SOE or a server/user configuration.

We are now on SP2 on AGS-Java.
The PrintSOE is running on AGS-Java server v10, v10sp1 and v10sp2.

I don't have the possibility to test on AGS-.net.
I know that people on AGS-.net v10 and v10sp1 have running the PrintSOE successfully.

Tom

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

RuiboHan1 — Thu, 09 Jun 2011 19:08:26 GMT

Sorry, I don't know much about Java SOE, where can I find a different SOE? Thanks, Ruibo

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

JimWard — Tue, 11 Oct 2011 17:55:59 GMT

Ruibo, Tom, did either of you ever find a resolution to this problem? I am having an identical issue, have tried different users (members of agsadmin), and been spinning my wheels with this. I keep trying different options for server names, domains, users, etc.
Same error.
The tool looks like a perfect solution to my map printing/export needs. Would love to implement this!
Any help you could offer would be great!
Thanks
Jim

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

RuiboHan1 — Tue, 11 Oct 2011 18:00:02 GMT

No, I gave up after many attempts. Let me know if anyone find a soluation.

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

TomSchuller — Tue, 11 Oct 2011 18:15:30 GMT

Hy,
I'm not sure but we can try an other logging:

Start the <ArcGIS-Home>\bin\javaconfigtool.exe and enable the "Java Interop Logging".

In your profile dir, you should see additional java logs, maybe they contain some informations:
C:\Users\<username>\AppData\Local\ESRI\Server10.0\Java\Log

Tom

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

JimWard — Wed, 12 Oct 2011 12:46:01 GMT

Tom,
I don't seem to have the javaconfigtool.exe at the path you noted, or anywhere on my server for that matter. I have a .net install, not sure if that matters.

I will keep my eye out for any other suggestions anyone may have!

Thanks!
-Jim

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

JimWard — Wed, 12 Oct 2011 14:15:18 GMT

Could the version of java have anything to do with this error? I am showing 1.6.0_16
Thanks
-Jim

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

JimWard — Wed, 12 Oct 2011 14:48:59 GMT

Just updated to Java last 6 build (1.6.0_27), as this was released in August, so should work. But no success. Same error.

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

TomSchuller — Thu, 13 Oct 2011 10:51:43 GMT

jimwardlewiston,
what's your ArcGIS server version and o which ServicePack level are you?

Tom

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

JimWard — Thu, 13 Oct 2011 14:07:30 GMT

jimwardlewiston,
what's your ArcGIS server version and o which ServicePack level are you?

Tom

We are at server 10.0, .net, no service packs applied. Maybe that is my next course of action.

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

JimWard — Mon, 17 Oct 2011 13:35:53 GMT

Well, just installed arcgis service pack 3 for server, .net, and desktop, still get that same persistant
"Error: AutomationException occured while connecting to server [servername] Please check if username and pwd are correct or are members of the agssmin group. AutomationException: Access is denied."

I am about to give up! Anybody got any suggestions?

Thanks!
Jim

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

JimWard — Tue, 18 Oct 2011 12:48:17 GMT

I have tried everything. I don't think there is anything wrong with Tom's code. I just think there may be something up with my install, my syntax (although I thought I followed everything to a 't'. Using this command line string to register the PCHarcgisSOE.jar or I would bet any jar file for that matter, just does not work.

So question, is there an alternate method to registering an SOE?

Re: Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

TomSchuller — Tue, 18 Oct 2011 13:01:17 GMT

jimwardlewiston,
did you have a possibility to give me remote access.
You can contact me by email.

Tom