topic Flash Player version problem... I guess. in ArcGIS Viewer for Flex Questions

Flash Player version problem... I guess.

MattiasEkström — Thu, 25 Nov 2010 14:02:55 GMT

Hi!

I have published a beta version of our customized Flex Viewer internally, some of my colleagues have experienced that they have been able to use the application, but after a while it doesn't work anymore. The application isn't loaded, the whole page is just blank.
After manually go to adobe and download the latest version of Flash player, it works again.
I think this is a bit strange because your supposed to be able to use the application with a version higher that 10.0.0 which my colleagues obviously had. And if the version is too old isn't there supposed to be a message and a link to adobe or something?
I haven't really seen the index-page with an old version, what is supposed to happen?

Has anyone else had this problem?

Re: Flash Player version problem... I guess.

MattiasEkström — Tue, 18 Jan 2011 12:49:40 GMT

I haven't really solved the problem yet, and now I'm having really weird problems which I don't know if they're related to the problems above.
However, we released our customized FlexViewer in our organisation yesterday, and for some reason it just doesn't work on some computers. The weird thing is that on a few computers an older version works but not the new one (just made some small changes and added a couple of more widgets between those versions). And that the new version might actually work if you open it twice.
I tested this on two different computers that had problems, opening the link to my application i get a blank window (we're using firefox 3.6) the status bar shows "reading fpdownload.adobe.com" but nothing happens. (My messages is in swedish so I'm not sure if it actually says "reading" or if something similar). But if I leave that firefox-window as it is and open a new one, then the application works in the new window, and I can go to the first one and refresh and it will work. After closing all windows i have to do the same thing again.

I really can't understand what is causing this, is there anyone who do?
I guess it isn't a FlexViewer och ArcGIS API for flex problem so maybe I should be asking somewhere else, does anyone has some tips on where to turn? could it be a flex issue or a flashplayer issue or something else?

Re: Flash Player version problem... I guess.

DasaPaddock — Tue, 18 Jan 2011 16:42:42 GMT

Any problems running the default Viewer at:
http://help.arcgis.com/en/webapps/flexviewer/live/index.html

Re: Flash Player version problem... I guess.

MattiasEkström — Wed, 19 Jan 2011 06:03:32 GMT

I've only tested on one other computer that had the problems, but the default viewer seems to work. I also tested to compile the sourcecode of the 2.1 Viewer that my application is based on and that also worked. So I guess I must have screwed up the code somewhere. It's difficult to find out where when everything works fine on my computer (and some others).

Re: Flash Player version problem... I guess.

JayGeisen — Tue, 19 Apr 2011 13:43:19 GMT

Mattias,

I am having the same problems as you. Did you ever get this figured out?

Thanks,
Jay

Re: Flash Player version problem... I guess.

MattiasEkström — Wed, 20 Apr 2011 06:07:46 GMT

Jay,
I'm not sure which problem you're referring to, I've mentioned at lest two in this thread 😃
First post was about the application didn't work at all on some computors even though they had flash player 10 or higher installed. I haven't done anything to solve this, but haven't heard of that problem from anyone for a long time now.
Second post was about not being able to open the application at first but it worked when I opened a second browser window. That was something in my changes to my mapmanager.mxml, I don't know exactly what because I didn't got any errors in flashbuilder, but I changed back to some older code and rewrote it a bit different and got it working after that.
Maybe this wasn't very helpful but it's all I can say.

Re: Flash Player version problem... I guess.

JayGeisen — Wed, 20 Apr 2011 12:05:28 GMT

Thanks for the reply, Mattias. I was having issues with getting the application to load on a consistent basis. I too fixed the issue by reverting back to an older version of MapManager and redoing my edits more carefully.