https://community.esri.com/t5/arcgis-velocity-questions/velocity-geotab-feed-errors/m-p/1698581#M630 <P>Is anyone having issues with the Geotab Feed for Velocity for ArcGIS Online?&nbsp; We started having issues with ours on Friday &amp; Saturday.&nbsp; If I start the feed, it pulls in the initial set of data fine, but then each request for updates after that is returning the following error:&nbsp; <STRONG>"Unable to parse DeviceStatusInfo data."&nbsp;&nbsp;</STRONG><BR /><BR />I have a ticket in with Esri, but no word back yet.&nbsp; Was curious if others are running into this as well.&nbsp; My Geotab admin says nothing changed with our configuration last week, so not sure what's changed. It seems like something changed in how Esri's connector is parsing the Geotab DeviceStatusInfo data.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 27 Apr 2026 16:55:57 GMT AndrewRudin1 2026-04-27T16:55:57Z https://community.esri.com/t5/arcgis-velocity-questions/velocity-geotab-feed-errors/m-p/1698581#M630 <P>Is anyone having issues with the Geotab Feed for Velocity for ArcGIS Online?&nbsp; We started having issues with ours on Friday &amp; Saturday.&nbsp; If I start the feed, it pulls in the initial set of data fine, but then each request for updates after that is returning the following error:&nbsp; <STRONG>"Unable to parse DeviceStatusInfo data."&nbsp;&nbsp;</STRONG><BR /><BR />I have a ticket in with Esri, but no word back yet.&nbsp; Was curious if others are running into this as well.&nbsp; My Geotab admin says nothing changed with our configuration last week, so not sure what's changed. It seems like something changed in how Esri's connector is parsing the Geotab DeviceStatusInfo data.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 27 Apr 2026 16:55:57 GMT https://community.esri.com/t5/arcgis-velocity-questions/velocity-geotab-feed-errors/m-p/1698581#M630 AndrewRudin1 2026-04-27T16:55:57Z https://community.esri.com/t5/arcgis-velocity-questions/velocity-geotab-feed-errors/m-p/1699233#M631 <P>It sounds to me like the Schema defined in the feed and the schema being passed when you poll the GeoTab API are different in some way - Check the Log for the Feed and RTA (Advanced) and (Debug), it may offer a clue.&nbsp;</P><P>I assume you have looked closely at this&nbsp;<BR /><A href="https://doc.arcgis.com/en/velocity/ingest/geotab.htm" target="_blank">https://doc.arcgis.com/en/velocity/ingest/geotab.htm</A></P><P>&nbsp;</P> Thu, 30 Apr 2026 01:47:18 GMT https://community.esri.com/t5/arcgis-velocity-questions/velocity-geotab-feed-errors/m-p/1699233#M631 JeffSilberberg 2026-04-30T01:47:18Z