topic Re: Update Subnetwork returns error in ArcGIS Utility Network Questions

Update Subnetwork returns error

Luca_Schikowski — Thu, 08 Sep 2022 08:44:36 GMT

Hi there,

I am experiencing some issues with the Update Subnetwork-Tool. I added two tiers "Hauptkabelnetz" & "Verzweigerkabelnetz" (in english: main network & distribution network) and I have already set the subnetwork definition and all the valid devices, lines, ...

I was also able to set the valid subnetwork controllers.

After that, I added all the data to my Utility Network. I modified my subnetwork controller. Everything worked as expected. But when I want to update my subnetwork, I get the following error message:

Why are there no valid subnetwork controllers? Do you guys know this issue?

Here are my subnetwork controllers:

Thanks in advance and greetings from Germany!

Luca

Re: Update Subnetwork returns error

GIS_Solutions — Thu, 08 Sep 2022 09:55:47 GMT

Hi,

Maybe it would be more explanatory if you could share the terminal configurations. Can you confirm that the rule is defined according to the terminal configuration and that there is data entry in accordance with the up-down stream directions?

Re: Update Subnetwork returns error

Luca_Schikowski — Thu, 08 Sep 2022 10:16:16 GMT

These are my terminal configurations. The first one "Konfig_NVT" is used for subnetwork controllers in the distribution tier. The second terminal configuration is used for the subnetwork controller in the main network tier.

I am not sure what you meant with "data entry in accordance with the up- and downstream directions".
Can you explain this in more detail? Thank you!

Re: Update Subnetwork returns error

GIS_Solutions — Thu, 08 Sep 2022 10:41:43 GMT

The "from device terminal or to device terminal" configuration must be introduced for the cables connecting to all subnetwork controller devices. You need to have data suitable for these configurations.
I guess you are getting this error because you don't have data in this way and Subnetwork Controller can't find it.
Finally, don't forget to add the appropriate rule to the terminal configurations.

Re: Update Subnetwork returns error

RachelGomez — Mon, 21 Nov 2022 05:58:22 GMT

The blame for this often rests with your router's default DHCP configuration. DHCP is probably trying to assign your new device an address at the beginning of your subnet, and another device may already occupy these low-numbered addresses with static IPs. If you've just introduced a new device or server to your network, it may have its own DHCP server. Simply disable the DHCP server on that device to restore sanity to your network.

Regards,

Rachel Gomez