topic Utility Network Package Tools disappear after upgrade to untools 2.5.1 in ArcGIS Utility Network Questions

Utility Network Package Tools disappear after upgrade to untools 2.5.1

NeilEtheridge — Tue, 19 May 2020 14:06:19 GMT

After upgrading to untools 2.5.1 the Utility Network Package Tools toolbox no longer appears on the Geoprocessing pane. Is anyone else experiencing this?

Uninstalling 2.5.1 and reinstalling 2.5.0 (and restarting Pro) and the tools are available again.

Re: Utility Network Package Tools disappear after upgrade to untools 2.5.1

MikeMillerGIS — Tue, 19 May 2020 14:11:50 GMT

The cloned 2.5 python environment is not valid with 2.5.1, you need to delete the clone, reclone it and then install the untools again

Re: Utility Network Package Tools disappear after upgrade to untools 2.5.1

NeilEtheridge — Tue, 19 May 2020 14:15:47 GMT

Thanks Michael for the very prompt reply! I thought the same thing so have already been through that process, but didn't fix it.

Re: Utility Network Package Tools disappear after upgrade to untools 2.5.1

Anonymous User — Fri, 26 Jun 2020 02:50:38 GMT

Hey Neil,

Have you tried to install UNTOOLS using the command line?

Manoj

Re: Utility Network Package Tools disappear after upgrade to untools 2.5.1

WillBooth1 — Sat, 27 Jun 2020 21:54:42 GMT

Hi Neil,

What Manoj suggested worked for me.

Cheers

Will

Re: Utility Network Package Tools disappear after upgrade to untools 2.5.1

NeilEtheridge — Tue, 30 Jun 2020 12:14:25 GMT

Yes tried this Manoj - no joy unfortunately

Re: Utility Network Package Tools disappear after upgrade to untools 2.5.1

NeilEtheridge — Tue, 30 Jun 2020 12:38:59 GMT

This might just be particular to my environment. After installing, untools is listed as version 2.5.1 in the installed packages list as you have shown here Will, but the "Utility Network Package Tools" toolbox is not available on the Geprocessing pane. I think I will try uninstalling Pro completely next.

Re: Utility Network Package Tools disappear after upgrade to untools 2.5.1

Anonymous User — Wed, 05 Aug 2020 17:32:06 GMT

Neil, did you find a solution for this beyond a complete uninstall? I am experiencing the same thing. I have been able to successfully run the tools from the Python windows, however it would be nice to see the toolbox. Thanks!

Re: Utility Network Package Tools disappear after upgrade to untools 2.5.1

NeilEtheridge — Wed, 05 Aug 2020 22:36:29 GMT

Hi Jessy, sorry no I never did resolve the issue. I usually access the tools through code which still works fine.

-N