topic Re: PRT error message on creating new Projects in ArcGIS Urban Questions

PRT error message on creating new Projects

MLindauLanghelle — Tue, 14 Apr 2026 07:19:41 GMT

Both myself and a client are experiencing the same error message when creating a new Project. "PRT failed to generate". The problem started occurring after the March release of Urban.

The error message occurs between a few seconds to 1-2 minutes after a new Project has been created. We have not done much there yet, just clicked around, opening the Development pane for instance. I've included a printscreen of the console. Please contact me if you need access to a model, where the error occurs.

Re: PRT error message on creating new Projects

DominikAllemann — Tue, 14 Apr 2026 12:04:13 GMT

Hi @MLindauLanghelle ,

Thanks a lot for reaching out and for reporting this behavior.

Other users were experiencing the same and we were already working on a fix. Earlier today, we just deployed a hotfix for this issue 😇 . Nice timing, I'd say.

Thanks,
Dominik

Re: PRT error message on creating new Projects

MLindauLanghelle — Tue, 14 Apr 2026 15:14:55 GMT

Awesome! Thank you Dominik.