topic Re: HTML formatting showing up in web form and Survey 123 URL not loading in ArcGIS Survey123 Questions

HTML formatting showing up in web form and Survey 123 URL not loading

Nicholas_Stokes — Wed, 20 Sep 2017 16:58:38 GMT

I'm having 2 issues with my survey when launching it in the web browser. Any suggestions on possible solutions are greatly appreciated.

Using IE 11 version 11

Survey 123 version 2.3.29

Enterprise account for AGOL

When attempting to use my survey url to launch in IE it will not load. Please see Survey123 Web Login.jpgIf I try to use this url in another browser Firefox for example, it will load with no problem, once I sign into my enterprise AGOL account.
When I do get the survey to load in Firefox the form doesn't show my custom background image and the html code I used to format bold text is showing. Please see Survey123.jpg

Re: HTML formatting showing up in web form and Survey 123 URL not loading

JamesTedrick — Wed, 20 Sep 2017 17:52:56 GMT

Hi Nicholas,

We updated the Survey123 website yesterday - you may need to clear your cache for the site to load properly. On the html in firefox issue, this appears to affect only choices in a select statement- I've filed an issue to address that.

Re: HTML formatting showing up in web form and Survey 123 URL not loading

SolomonNimako — Thu, 02 Nov 2017 01:45:39 GMT

Hello Jame,

Any update on the choice statement html formatting issue on the web form?

Re: HTML formatting showing up in web form and Survey 123 URL not loading

JamesTedrick — Mon, 06 Nov 2017 21:39:15 GMT

Hi Solomon,

We have not yet addressed this issue.