topic Survey123 custom URL & Windows Browsers in ArcGIS Survey123 Questions

Survey123 custom URL & Windows Browsers

TomSchwartzman — Tue, 28 Nov 2017 15:31:45 GMT

Should the Survey123 custom URL (e.g. arcgis-survey123://?itemID=89bc8c7844e548e09baa3aad4695e78b) work on Windows as a link in a web page?

On my Windows 10 machine, this seems unrecognized by the browser to open the Survey 123 app. Perhaps it is only meant to work from within other programs (e.g. collector)?

Is there a way to do this? Open the Survey 123 native app (windows) from a browser link? I realize I can get to a web version of a survey, but that's not what I am looking for.

Thanks,

Tom S.

Re: Survey123 custom URL & Windows Browsers

JohnathanHasthorpe — Tue, 28 Nov 2017 22:38:52 GMT

Hi Tom

Try: https://survey123.arcgis.com/share/90354244a1a64bdca01ccea389923da4?open=native

You need to add ?open=native to the end of the url to provide the option to open it in the native app.

Cheers

John

Re: Survey123 custom URL & Windows Browsers

DougBrowning2 — Wed, 28 Feb 2018 22:48:52 GMT

This does not work. If I have the ?open=native it gives a page saying I need to download the app. Which I already have as seen in this image.

If I take out the =native part it opens in the browser fine.

Also I cannot seem to pass anything using &field:PlotKey=stuff. Just does nothing.

Tested on Windows 10 PC and tablet both from Collector and AGO map.

Any ideas?

thanks

Re: Survey123 custom URL & Windows Browsers

JohnathanHasthorpe — Thu, 01 Mar 2018 03:18:29 GMT

Hi Doug

The page you are seeing is correct - but you should get a message box that prompts you to open the app.

Can you test the url in another browser (maybe ie)?.

Thanks

John

Re: Survey123 custom URL & Windows Browsers

DougBrowning2 — Thu, 01 Mar 2018 15:06:13 GMT

I do get a similar box and page in IE but when I hit allow it comes up and says you will need a new app - look in the windows store.

In Chrome I get the same web page but when I click on open in app the page does a quick flash but nothing else happens.

Same on PC and Windows tablet.

thanks

Re: Survey123 custom URL & Windows Browsers

JohnathanHasthorpe — Mon, 05 Mar 2018 03:06:11 GMT

Hi Douglas

Sometimes there is the requirement to clear the registry to get things working. Please talk to your admin before doing this.

Uninstall all instances of Survey123 from the machine.
Start Registry Editor (regedit), and locate the following directory:
[HKEY_CURRENT_USER\Software\Classes\arcgis-survey123]
Delete the arcgis_survey123 directory
Close Registry Editor.
Then re-install the app and retest.

Please let me know how you get on.

Re: Survey123 custom URL & Windows Browsers

RamiAlyGad — Thu, 13 Dec 2018 21:03:50 GMT

Johnathan,

I've followed the same steps above because I've been experiencing the same issue with my testers' windows 10 dell tablets. I have tried from a web app and from collector to link to a survey123 form. I have two different links, one with the https://survey123.arcgis.com and one with arcgis-survey123:// which is used for the iOS devices. The survey123 website link prompts the open Survey123 pop-up, but it can't be found on the devices. I have tried uninstalling and reinstalling. I even tried the regedit step, but did not find any directory for survey123.

Do you have any more advice/ideas? Is there a specific location that Survey123 should be installed? The default is in User/applications/. Should that be changed to Program Files?

Thanks!

Re: Survey123 custom URL & Windows Browsers

JohnathanHasthorpe — Mon, 17 Dec 2018 02:21:53 GMT

Hi Rami

Just to confirm, if you paste/launch arcgis-survey123:// into a browser on your Windows machine the field app fails to launch? From the above, it is not clear if you are using arcgis-survey123:// for iOS only. Also, can you test connect using arcgis-survey123Connect:// ?

The [HKEY_CURRENT_USER\Software\Classes\arcgis-survey123] should be created on installation of the app. If this is missing for any reason, this would cause the custom url to fail.

Also, for your information, only the default Survey123 install directory will work. It can't be changed.

Thanks

John

Re: Survey123 custom URL & Windows Browsers

RamiAlyGad — Mon, 17 Dec 2018 18:34:31 GMT

Johnathan -

My web map/ web app pop-up has two links:

1. I originally had this universal for any device, but recently changed the link text to be for iOS/Android. On Windows, it just sends the URL into a new tab that doesn't load anything on the page:

arcgis-survey123://?itemID=7f75ac4a47c842cc934421425f54c7a7&field:operating_num={operatingnumber}&field:material={material}&field:subtype_cd={subtypecd}&field:height={height}&field:spec={apscode}&field:pole_tag={tag}

2. After reading this thread, I found the other url scheme that seemed to produce the desired result for Windows. This one prompts the Download/Open Survey123 page, whereas the previous does not:

https://survey123.arcgis.com/share/7f75ac4a47c842cc934421425f54c7a7?open=native&field:operating_num={operatingnumber}&field:material={material}&field:subtype_cd={subtypecd}&field:height={height}&field:spec={apscode}&field:pole_tag={tag}

I tested the Survey123Connect URL on my Windows 7 machine (it has Survey123 and Connect), but it didn't work. I am not able to test on the Windows 10 tablet because I haven't gotten approval to install that on the tablets.

I did try the survey123 install again to see if I get the necessary result in the registry. No luck. I will have to reach out to IT and see if there is some kind of custom network config preventing proper install.

Thanks,

Rami

Re: Survey123 custom URL & Windows Browsers

JamieLambert — Wed, 19 Dec 2018 20:37:08 GMT

I had the same issues using Chrome and IE - I could not get the Windows version of Survey123 to launch on my Desktop from a URL in a web map. John's comments about where Survey123 should be installed was the key for me:

"Also, for your information, only the default Survey123 install directory will work. It can't be changed."

For my original install I changed the default location. I reinstalled Survey123 using the default location (I didn't bother uninstalling the existing install or doing any registry edits). Worked perfectly after that. I assume the URL is looking to launch the app from a specific location. If the app is not in that location, regardless of it being install on your machine, it assumes you need to download and install it first.

This is what my URL looks like:

https://survey123.arcgis.com/share/5862fd859a4a4da7b32d32c7ae7156ba?open=native

Re: Survey123 custom URL & Windows Browsers

JohnathanHasthorpe — Wed, 30 Jan 2019 06:12:16 GMT

Rami - just following up on this issue. Can you confirm what browser you are testing the url in? If you have not already - please try Internet Explorer.

Re: Survey123 custom URL & Windows Browsers

DougBrowning — Wed, 04 Dec 2019 15:05:21 GMT

Has anyone gotten this to work? We may have a few that just bought new Dell windows tabs and want to use them.

Re: Survey123 custom URL & Windows Browsers

JamesTedrick — Fri, 06 Dec 2019 22:44:51 GMT

Hi Doug,

Just to check, you are not able to open Survey123 by opening a browser and typing in arcgis-survey123:// ? Are you able to view the registry and check for the registry key specified above?

Re: Survey123 custom URL & Windows Browsers

DougBrowning — Tue, 17 Dec 2019 15:02:33 GMT

Sorry been out of town. Will try to dig up a windows tablet again. I think it was not having admin rights to install that was doing it but been unable to test. They do not let us into the registry here.

thanks

Re: Survey123 custom URL & Windows Browsers

EmilyZeilberger — Thu, 21 May 2020 22:02:40 GMT

Hi All,

I have the same workflow of trying to open a survey123 form from a windows browser, but my issue is passing the attributes to the survey. I have field personnel opening the survey123 from Collector and those attributes pass just fine.

This is my link in Collector for the field --

arcgis-survey123:// itemID=2312f213a1914b388fc056c5ac0bf485&field:size_of_backflow={USER_Size}&field:manufacturer={USER_Manufacturer}...

This is the link I'm trying in my web map to open survey123 --

https://survey123.arcgis.com/share/2312f213a1914b388fc056c5ac0bf485&field:size_of_backflow={USER_Size}&field:manufacture…

Re: Survey123 custom URL & Windows Browsers

EmilyZeilberger — Thu, 21 May 2020 22:03:46 GMT

I can open the survey123 link in my broswer, but no attributes pass over.