topic Survey123 incomplete inbox refreshing in ArcGIS Survey123 Questions

Survey123 incomplete inbox refreshing

andresguglielmetti — Wed, 21 Oct 2020 16:17:38 GMT

Hi, I need some help. I am struggling against inbox refreshing in survey123 app. The problem is that I created from the form 618 points but when in Survey123 app the inbox is refreshed it only shows 510. In arcgis online web app the whole 618 points area shown.

I uploaded the form a couple of times but nothing changed. I also tested it in others gadgets but occurred the same.

The weird thing is that I have another layer from a survey with 2082 points and it works well when refreshing.

Thanks a lot!

Re: Survey123 incomplete inbox refreshing

Jim-Moore — Sun, 25 Oct 2020 23:51:40 GMT

Hi Andres

Just to double-check, does your survey have a WHERE expression set on the inbox that could be filtering the results returned in the field app?

Another thing to check is if there are surveys in other folders in the field app. A survey record can only exist in one folder at a time (either Inbox, Outbox, Sent, or Drafts) so you may need to empty the other folders before refreshing the inbox in order to return all records.

Best,

Jim