topic Re: Is there a way to successfully download Survey123 on an Amazon tablet? It says it is not "compatible with my device." in ArcGIS Survey123 Questions

Is there a way to successfully download Survey123 on an Amazon tablet? It says it is not "compatible with my device."

TerishaGamboa — Thu, 28 Dec 2017 18:58:30 GMT

I have the 16GB Fire HD8. Thank you.

Re: Is there a way to successfully download Survey123 on an Amazon tablet? It says it is not "compatible with my device."

DanPatterson_Retired — Sun, 31 Dec 2017 17:19:45 GMT

Does it meet the requirements?

https://doc.arcgis.com/en/survey123/reference/systemrequirements.htm

Re: Is there a way to successfully download Survey123 on an Amazon tablet? It says it is not "compatible with my device."

TerishaGamboa — Fri, 19 Jan 2018 19:01:44 GMT

Okay I will keep this for future reference with the devices I am using for Survey123. Thanks

Re: Is there a way to successfully download Survey123 on an Amazon tablet? It says it is not "compatible with my device."

JamesTedrick — Fri, 19 Jan 2018 22:19:54 GMT

Hi Terisha,

Currently, the Android version of Survey123 specifies a requirement of GPS capability that is read and used by the Amazon & Google app stores. Most Amazon Fire tablets lack a GPS receiver, which is why you are getting that message. We are looking into removing the requirement for GPS to enable installation on Fire tablets.

Re: Is there a way to successfully download Survey123 on an Amazon tablet? It says it is not "compatible with my device."

AmyWork3 — Wed, 14 Feb 2018 16:12:00 GMT

Hi James,

Is there an estimated date / quarter for removing this requirement so that Survey123 can be used on Amazon Fire tablets?

Thanks

Re: Is there a way to successfully download Survey123 on an Amazon tablet? It says it is not "compatible with my device."

JamesTedrick — Wed, 14 Feb 2018 19:32:48 GMT

Hi Amy,

We should be able to support Fire Tablets later this summer (estimating mid July).