topic Re: Error 400 Unable to create folder in ArcGIS Survey123 Questions

Error 400 Unable to create folder

ChristinaHoddinott1 — Tue, 26 Mar 2019 22:08:59 GMT

Whenever I try to publish my survey I get this error. I've tried all the things, including deleting any folders on AGOL from previous attempts, deleting .iteminfo file in folder, restarting Survey123 Connect, deleting the survey and starting over. I combed through everything to make sure I wasn't using any reserved keywords and that everything made sense.

What else can I do?

Re: Error 400 Unable to create folder

JamesTedrick — Wed, 27 Mar 2019 17:40:22 GMT

Hi Christina,

This error is caused by the existence of the folder in the ArcGIS Online account from a previous submission attempt. As you mention, deleting the ArcGIS Online folder or removing the .iteminfo file in the Surveys file folder should address this issue. If it does not, can I ask that you turn on logging (refer to Troubleshoot—Survey123 for ArcGIS | ArcGIS ) and then attempt to publish? The log file would be able to provide a more detailed record of what is occurring.

Re: Error 400 Unable to create folder

ChristinaHoddinott1 — Thu, 28 Mar 2019 12:29:08 GMT

Yes it's strange that it did not work. I ended up abandoning that survey and making a new one and publishing it from the default template first, then I actually created the survey how I wanted it and republished it and it worked. No idea what was on the go!

Re: Error 400 Unable to create folder

AMarsZart — Thu, 18 Apr 2024 16:40:41 GMT

I had a similar situation happen. I was attempting to use 'Save Web Map', and would get the same error. I restarted ArcPro, and then it worked just fine.