topic Re: App link callback to Collector in ArcGIS Survey123 Questions

App link callback to Collector

BenNadler — Wed, 01 Mar 2017 17:24:12 GMT

I need help implementing the callback function from survey123 to Collector (step 3)

User selects app link in Collector feature popup
Survey123 launches with correct survey
When user completes survey, survey123 returns to Collector

The url scheme I have in Collector is:

arcgis-survey123://?itemID=###&field:ASSETID={GLOBALID}&callback=arcgis-collector://

The app link workflow works great up to step 3. When the survey is complete, Survey123 returns to the survey instead of Collector.

What did I miss?

Re: App link callback to Collector

JamesTedrick — Wed, 01 Mar 2017 18:21:10 GMT

The completion/submittal of a survey currently does not trigger a callback action in Survey123. You can return to collector by using the back button in Android or the "back to Collector" heading that appears in the upper left in iOS.

Re: App link callback to Collector

BenNadler — Wed, 01 Mar 2017 23:32:05 GMT

per this doc it looks like some apps support callback.

Is this on the product roadmap? More specifically, is this a function waiting for Survey123 or Collector enhancement?

Re: App link callback to Collector

JamesTedrick — Thu, 02 Mar 2017 00:32:42 GMT

Hi Ben,

We have logged callback support (and supporting actions after submission in general) as an enhancement, though we don't have any particular timeline for it. It is a Survey123 enhancement - the app needs to be able to process the callback request.

Re: App link callback to Collector

BenNadler — Mon, 05 Feb 2018 16:40:46 GMT

Hi James. Is there any update on this enhancement? Does Survey123 now support Callback?

Re: App link callback to Collector

JamesCajka — Wed, 04 Apr 2018 20:43:11 GMT

Hi James - I too would like to know if there is a timetable for implementing the callback function within Survey 123. We have a project that will collect 200,000 points annually so any efficiencies will be a big help.

Re: App link callback to Collector

JamesTedrick — Wed, 04 Apr 2018 22:13:30 GMT

Hi James,

We do not have a timetable for implementing callbacks at this time.

Re: App link callback to Collector

NatashaDakouri-Hild — Mon, 17 Jun 2019 15:34:13 GMT

FYI I have successfully applied callback using this code in the custom popup of the layer.

&callback=arcgis-collector://?itemID=XXXXX (where itemID is the name of the specific webmap you're using).

I have added this to a list of other parameters that pass extant data in the feature service I'm using into the associated survey form and it works fine.

Re: App link callback to Collector

BenSmith6 — Fri, 19 Jul 2019 15:06:30 GMT

Is there still no timeline for this?

Re: App link callback to Collector

JamesTedrick — Wed, 07 Aug 2019 19:50:36 GMT

Hi Ben,

We have made some progress toward implementing this, but do not yet have a planned release timeline.

Re: App link callback to Collector

ChaimSchwartz4 — Mon, 30 Mar 2020 15:32:13 GMT

James Tedrick‌ is this now supported? I don't see it in the documentation but just tested and seems to work.

Re: App link callback to Collector

JamesTedrick — Mon, 30 Mar 2020 15:37:54 GMT

Hi Chaim Schwartz‌,

Callback support has partially been implemented (a basic callback=<app>). That being said, there is more work that needs to be done before we are comfortable stating that there is support for callbacks in Survey123.

Re: App link callback to Collector

JaredCollier1 — Tue, 21 Jul 2020 16:48:22 GMT

James,

I understand that this functionality isn't yet fully supported but...

Using Callback, is there a scheme to differentiate between calling Collector Classic and new Collector?

&callback=arcgis-collector://?itemID=xxxxxxx pulls up collector classic on my iPad when the survey123 was originally called through URL Scheme in new Collector. Both apps are installed on my device for the time being.

Re: App link callback to Collector

JamesTedrick — Tue, 21 Jul 2020 23:20:06 GMT

Hi Jared,

One way to distinguish the 2 versions would be to use https://collector.arcgis.app - the new versions of Collector are configured to use this URL to open the application as well. Please refer to Deploy your map—ArcGIS Collector | Documentation for more information.

Re: App link callback to Collector

Morin — Thu, 18 Mar 2021 10:08:49 GMT

When will callback be implemented for Field Maps?

https://doc.arcgis.com/en/survey123/reference/integratewithotherapps.htm#ESRI_SECTION1_BB1D69DBE8334B4BA0BE32376F2F7F55

I tried using:
arcgis-survey123://?itemID=<myid>&field:globalid={GlobalID}&callback=arcgis-fieldmaps://?itemID=<myid>

After pressing "Send Now" in Survey 123 the user is sent back to Field Maps. BUT the data is not actually posted. If you open the Survey 123 app "manually" THEN the record is posted. Is this a bug or is it just not implemented yet? Do i need to file a ticket somewhere?