topic Re: Can't Access Web Survey Through IE/Edge in ArcGIS Survey123 Questions

Can't Access Web Survey Through IE/Edge

LebogangMashishi2 — Fri, 26 Jul 2019 06:22:28 GMT

I have created a Web Survey. ArcGIS Enterprise 10.5.1.

During testing i have noticed that most users cannot access that survey in Internet Explorer and Microsoft Edge.

We are using AD to log in. Once it logs users in it displays a message saying Survey is not accessible or is not available, despite the fact that i shared it to everyone in the organisation.

When users use Google Chrome, it works fine. But unfortunately the company policy is that users have to use IE/Edge as defualt browsers.

Can someone kindly assist with this?

Thanks in advance.

Re: Can't Access Web Survey Through IE/Edge

JordanMiller4 — Fri, 26 Jul 2019 11:06:22 GMT

Try test loading the forms from somewhere outside of your company's network and see if that does the trick.

Re: Can't Access Web Survey Through IE/Edge

LebogangMashishi2 — Mon, 29 Jul 2019 06:59:19 GMT

Unfortunately i cannot access our Portal for ArcGIS using a different network

Re: Can't Access Web Survey Through IE/Edge

JordanMiller4 — Mon, 29 Jul 2019 11:35:45 GMT

Maybe see if your company has a VPN you can install on to your home PC for testing.

Re: Can't Access Web Survey Through IE/Edge

LebogangMashishi2 — Mon, 29 Jul 2019 11:38:10 GMT

Great, will do so and revert back. Thank You so much