https://community.esri.com/t5/arcgis-survey123-questions/survey123-crashing-for-field-staff-on-load/m-p/1668193#M64846 <P>Turn on logging to start with in 123 and see what it says.&nbsp; Does it crash if you open form directly?&nbsp; Are you passing in data that is too long for the field?&nbsp; Look for any reserved works being used.&nbsp; Post up the form.&nbsp; Is the tablet low on memory?&nbsp; Apps up to date</P><P>Need more info to help</P> Mon, 24 Nov 2025 14:24:38 GMT DougBrowning 2025-11-24T14:24:38Z https://community.esri.com/t5/arcgis-survey123-questions/survey123-crashing-for-field-staff-on-load/m-p/1668176#M64844 <P>For the last 7 months or so we have been using an Experience and Survey123 to manage a specific portion of construction. For styling the survey is an edit existing records survey and we have a link in the experience for that.</P><P>There are a few people that have a much worse time with using this link than others. I'm looking for if there's anything I can do or tell them procedure-wise to minimize this.</P><P><div class="lia-vid-container video-embed-center"><div id="lia-vid-6385522496112w304h540r938" class="lia-video-brightcove-player-container"><video-js data-video-id="6385522496112" data-account="6161463677001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"></video-js></div><script src="https://players.brightcove.net/6161463677001/default_default/index.min.js"></script><script>(function() { var wrapper = document.getElementById('lia-vid-6385522496112w304h540r938'); var videoEl = wrapper ? wrapper.querySelector('video-js') : null; if (videoEl) { if (window.videojs) { window.videojs(videoEl).ready(function() { this.on('loadedmetadata', function() { this.el().querySelectorAll('.vjs-load-progress div[data-start]').forEach(function(bar) { bar.setAttribute('role', 'presentation'); bar.setAttribute('aria-hidden', 'true'); }); }); }); } }})();</script><a class="video-embed-link" href="https://community.esri.com/t5/video/gallerypage/video-id/6385522496112">(view in My Videos)</a></div></P> Mon, 24 Nov 2025 13:23:38 GMT https://community.esri.com/t5/arcgis-survey123-questions/survey123-crashing-for-field-staff-on-load/m-p/1668176#M64844 MikeSinclair 2025-11-24T13:23:38Z https://community.esri.com/t5/arcgis-survey123-questions/survey123-crashing-for-field-staff-on-load/m-p/1668193#M64846 <P>Turn on logging to start with in 123 and see what it says.&nbsp; Does it crash if you open form directly?&nbsp; Are you passing in data that is too long for the field?&nbsp; Look for any reserved works being used.&nbsp; Post up the form.&nbsp; Is the tablet low on memory?&nbsp; Apps up to date</P><P>Need more info to help</P> Mon, 24 Nov 2025 14:24:38 GMT https://community.esri.com/t5/arcgis-survey123-questions/survey123-crashing-for-field-staff-on-load/m-p/1668193#M64846 DougBrowning 2025-11-24T14:24:38Z