topic Re: Error when generating a Report. (An error occurred when rendering by the report engine.....) in ArcGIS Survey123 Questions

Error when generating a Report. (An error occurred when rendering by the report engine.....)

PanGIS — Tue, 23 Apr 2024 15:53:14 GMT

Hello!

Out of the blue,

on a Survey that has been working for months, this error occurs when generating a report.

The submission is associated with a Make.com scenario that suddenly stopped.

Text of the error: An error occurred when rendering by the report engine. Failed to print map for ${Hidden_point}. EDSK1: A temporary issue occurred. Please try again later.

It is not Make.com related though, because I do not manage to print either the Sample or the proper Report from the Survey123 site, also tried to print with the single report template and nothing works.

Any clue?

Thanks!

Re: Error when generating a Report. (An error occurred when rendering by the report engine.....)

abureaux — Tue, 23 Apr 2024 15:55:38 GMT

Hello!

I have a thread about this already. Issue is on Esri's end.

Re: Error when generating a Report. (An error occurred when rendering by the report engine.....)

PanGIS — Tue, 23 Apr 2024 15:57:05 GMT

My bad, I saw it after I posted.

Thanks

Re: Error when generating a Report. (An error occurred when rendering by the report engine.....)

JamesTedrick — Tue, 23 Apr 2024 20:02:20 GMT

To confirm, there was an issue with the feature report system due to an infrastructure upgrade that occurred last night. That upgrade has been rolled back.

Re: Error when generating a Report. (An error occurred when rendering by the report engine.....)

VarunSehgal1 — Fri, 27 Jun 2025 17:40:43 GMT

Hi @JamesTedrick This Issue have started again after the June release that happened recently. Can we please look into this.

Re: Error when generating a Report. (An error occurred when rendering by the report engine.....)

CBarrett — Fri, 27 Jun 2025 18:18:54 GMT

Thank you for bumping this thread! Our Reports have been failing just like before since Wednesday. We are on day 3 of support making us jump through hoops like it's a fault on our end... when I was sure it was on their side last time. I checked my old ticket and the resolution reason was set to "made new map". LOL.