topic Re: The Survey123 Connect App. is insanely slow in Windows 11 in ArcGIS Survey123 Questions

The Survey123 Connect App. is insanely slow in Windows 11

ChadC — Wed, 11 Jun 2025 18:25:25 GMT

The loading time for the Survey123 Connect App. in Windows 11 is slow. I recently upgraded from v3.16 to the latest, v3.22 and it's still slow.

Re: The Survey123 Connect App. is insanely slow in Windows 11

MobiusSnake — Wed, 28 May 2025 22:40:32 GMT

From the time I click the icon to being able to use it, it's about 4 seconds for me. Once it's open it's completely responsive, no hanging or anything. Doesn't seem too bad, this machine's not high-end either.

Re: The Survey123 Connect App. is insanely slow in Windows 11

TylerGraham2 — Thu, 29 May 2025 20:26:06 GMT

Are you talking load time to launch the Survey123 Connect app itself, or load time for surveys in the Connect app? I'm sitting with similar app load time as MobiusSnake.

Check your computer against the Hardware Requirements to make sure your computer meets the requirements. I know this isn't Survey123, but I have had issues with ArcGIS Pro taking forever to load when my machine was at the low end of the requirements, especially with RAM.

Re: The Survey123 Connect App. is insanely slow in Windows 11

ChadC — Tue, 03 Jun 2025 17:10:04 GMT

It's not a hardware issue, I can assure you of that. I turned on diagnostics and it's looking for Windows 10. No idea how or why this happened.

Re: The Survey123 Connect App. is insanely slow in Windows 11

ChadC — Wed, 11 Jun 2025 18:29:12 GMT

Survey123 Connect was attempting to access a network drive that no longer exists. That drive has since been deleted and the loading time is back to normal.