topic Re: Web app error initializing form Error not an object in ArcGIS Survey123 Questions

Web app error initializing form Error not an object

Martin-E1 — Tue, 06 May 2025 21:42:48 GMT

This was mentioned in another post, but marked as solved. However, my issue is not solved.

Am getting this error on all forms loading via a URL link.

The links are simple like below - and has worked fine for a long time - until yesterday.

https://survey123.arcgis.com/share/b905d73ca080448aa5ea21119c72b819?&mode=edit&globalId=84b5b77a-5593-4125-a51a-4dff01ef6c27

I have the survey set to use the latest version of the web app (3.22 is the version it is published with anyway so no change between the two options).

Any thoughts on what could be causing this?

Re: Web app error initializing form Error not an object

DougBrowning — Tue, 06 May 2025 22:11:44 GMT

I added this trick to my URL and it helped me ?version=latest

Re: Web app error initializing form Error not an object

kim_hspartner — Wed, 07 May 2025 13:15:51 GMT

@IsmaelChiviteThis appears to be a system-wide issue affecting surveys embedded in both experiences and dashboards. Could your team please take a look?

Re: Web app error initializing form Error not an object

kim_hspartner — Wed, 07 May 2025 13:22:30 GMT

Also, folks who are resolving to publish from an older version of Survey123 Connect, be aware that publishing from 3.21 will make the first attachment question unclickable. This issue also crept in a few months after we had tested and deployed a project.

Re: Web app error initializing form Error not an object

CUBoulder_GIS_Office — Wed, 07 May 2025 16:12:07 GMT

We have a the same problem! We're using the built-in Survey123 widget in Experience Builder on enterprise 11.4, and it's generating the same error! Surveys were published from version 3.22.49 if that helps.
Additional testing is showing that widgets configured with the "Edit an existing record" setting are generating the error, but "Submit a new record" surveys seem to be working.

Re: Web app error initializing form Error not an object

JamesTedrick — Wed, 07 May 2025 17:16:05 GMT

Hello,

An issue has been identified with the display of the results of calculations in note questions or used in variable interpolation on the web form. We are working to develop a fix and deploy it as soon as practical. A possible workaround would be to use the ?version=3.21 URL parameter to revert to a previous version of the Survey123 web form.

Re: Web app error initializing form Error not an object

Teresa_Blader — Wed, 07 May 2025 18:35:58 GMT

This temporary work around (?version=3.21) was successful for my embedded surveys (in edit mode) in Dashboards. Thanks!

Re: Web app error initializing form Error not an object

ZhifangWang — Thu, 08 May 2025 11:04:44 GMT

Hello everyone,

We have identified an issue in the Survey123 May 2025 Update: when using Survey123 Connect, a calculation for a readonly text or note question may not function as expected and can even cause the survey to fail to load.

Current workaround:

For any note or readonly text question using a calculation, wrap the calculation in HTML <p> tags. For example, if the original calculation is ${int1}, change it to concat('<p>', ${int1}, '</p>'), then republish the survey.
Alternatively, for non-production surveys, use the beta version of the Survey123 website at https://survey123beta.arcgis.com, which includes a potential fix.

Note: ?version=latest in URL is the only supported value in the documentation. Unless you have fully tested, using an old version number may cause other issues.

We appreciate your understanding and have planned a fix for early next week to address this issue. Please let us know if you still observe any issues on the beta website.

Re: Web app error initializing form Error not an object

Martin-E1 — Sun, 11 May 2025 21:03:04 GMT

Thanks all. The work around to use version=3.21 worked for me, although I'm aware there might be other issues so keeping an eye on that. The HTML tag solution has mixed results from other users. I would have to update multiple calculations over multiple workflows so just not practical as a temporary work around. I'll await the fix this week.

Re: Web app error initializing form Error not an object

ZhifangWang — Tue, 13 May 2025 04:30:37 GMT

Hello everyone,

The fix for this issue was deployed to the Survey123 website earlier today. Original surveys affected by the issue should now work automatically.

Thank you again for your feedback.

Re: Web app error initializing form Error not an object

Martin-E1 — Tue, 13 May 2025 07:19:58 GMT

Yes it is working as it should again. Thanks!

Re: Web app error initializing form Error not an object

EricaNova — Wed, 28 May 2025 14:13:28 GMT

This issue is still happening for me on surveys that were published using 3.22. I have toggled on and off the choices 'Use the version the survey was published with (3.22)' and 'Always use the latest version (3.22) and still getting the same error. @ZhifangWang and @JamesTedrick, is there something else I can do?

Re: Web app error initializing form Error not an object

DougBrowning — Wed, 28 May 2025 14:52:54 GMT

have you tried this in the post?
An issue has been identified with the display of the results of calculations in note questions or used in variable interpolation on the web form. We are working to develop a fix and deploy it as soon as practical. A possible workaround would be to use the ?version=3.21 URL parameter to revert to a previous version of the Survey123 web form.

Re: Web app error initializing form Error not an object

EricaNova — Wed, 28 May 2025 17:36:22 GMT

Yes, I've tried the ?version=3.21 URL parameter for entering data and it does resolve the issue. But I'm not sure how to force the survey to use 3.21 for editing the data within the web app. Thoughts? Also, since ESRI mentioned it should be resolved, I'd ideally like a solution that doesn't require me to communicate special URLs to field staff if possible!