topic Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect in ArcGIS Survey123 Questions

The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Tue, 06 May 2025 17:50:27 GMT

Please see attached doc for better understanding.

I using ArcGIS Enterprise 10.9 for publishing survey, and Survey123 Connect 3.22.

And all my images/file extensions are lower case.

Thank you

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

DougBrowning — Tue, 06 May 2025 18:14:25 GMT

Any spaces in the name?

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Tue, 06 May 2025 18:25:40 GMT

It had before but I renamed it. No spaces in the name now

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

DougBrowning — Tue, 06 May 2025 18:33:15 GMT

You said they are all lowercase but these are not. It can be any case but it is case sensitive.

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Tue, 06 May 2025 18:37:48 GMT

Sorry for the misunderstanding. I meant the file extension in lower case ".png"
The image cases are matching- the excel file in the survey with the name in the "image folder"

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

DougBrowning — Tue, 06 May 2025 18:43:27 GMT

Hmm almost seems more like its the filter. Are you using selected() vs = for the filter? Do the cases all match there? You are checking against name column not label? Are the choices in the form or csv?

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

Neal_t_k — Tue, 06 May 2025 18:47:49 GMT

Along Doug's line, check the capitalization for this list and ensure you are using the names and not labels.

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Tue, 06 May 2025 18:57:31 GMT

Here is what I have. See image
Should I change the name of the labels to be different from "mapsource"?

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

Neal_t_k — Tue, 06 May 2025 19:45:45 GMT

Are you getting an error message or are they just not showing?

Are you seeing this: https://community.esri.com/t5/arcgis-survey123-questions/survey-123-form-error-initializing-form-error-not/m-p/1612161#M62457

if so, you can put "?version=3.21" after your url on for the webform and it may bypass the error code.

Also are you using the minimal appearance for you select_one question with the images? If so try taking that appearance off and see what happens.

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Tue, 06 May 2025 20:58:17 GMT

We are in the right path.
I did cross out "minimal appearance", and I can see the image but I can't click it to enlarge it.

And I did save to 3.18. See image.

Where exactly "?version=3.21" goes?

https://<host>:<port>/arcgis/sharing/rest/content/items/21a6c530b31a4523bdff7gg94c9c5d9a

You have been so helpful.
Thank u

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

Neal_t_k — Tue, 06 May 2025 21:43:15 GMT

No need to worry about the about the versioning, it appears to only be affecting version 3.22. as far as enlarging I am afraid I am out of ideas.

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Tue, 06 May 2025 22:06:59 GMT

Thank you

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

DougBrowning — Tue, 06 May 2025 22:16:47 GMT

If it helps I have been using groups for help images that works pretty good. Can collapse or expand.

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Tue, 06 May 2025 23:25:31 GMT

I've been reading some posts and looks like some users have similar problem.
Anyway, can you give me an example of what are you saying ; "I have been using groups for help images..."
Are you saying to do a begin group/end group with images??

My goal is having a thumbnail of the image or a small size that can be expanded.
Thank you

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

DougBrowning — Wed, 07 May 2025 13:51:50 GMT

Sorry I meant to add a gif but all our files are moving and could not get to it. Here is a new one.

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Wed, 07 May 2025 16:50:47 GMT

Thank you Doug.
I've opened this .gif file in photoshop, but not all the layers came up 😞

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Wed, 07 May 2025 17:28:10 GMT

Doug,

Could you answer me a question? I know is off topic, but anyway…

How can one of my coworkers modify any of my survey form when I take vacation?

Survey123 saves its files to the user ‘c’ drive, and publish the form to the user account Enterprise or ArcGIS online.
Any suggestion??

Thank you

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

DougBrowning — Wed, 07 May 2025 18:14:10 GMT

? it just plays right there in the browser

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

DougBrowning — Wed, 07 May 2025 18:15:05 GMT

You can't. It is a big limitation. You have to fully change owners which is a process you do not want to do unless it is a one time thing.

Re: The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

YasnaiaMassie — Wed, 07 May 2025 18:29:38 GMT

Bummer!