topic Screen Keeps Loading When Creating a Blank Survey in ArcGIS Survey123 Questions

Screen Keeps Loading When Creating a Blank Survey

KUMBIRAINICHOLASMATINGO — Wed, 19 Mar 2025 09:46:25 GMT

I am trying to create a new blank survey and the screen keeps loading endlessly. This has been going on for the past three weeks now and have had to resort to Survey123 Connect. Here is a screenshot of the endless display.

Using the inspect tool from the console shows this.

Can someone please assist?

Re: Screen Keeps Loading When Creating a Blank Survey

Anne_F — Wed, 19 Mar 2025 10:40:50 GMT

Hi!

I have not seen this issue before, but could it be an issue with your browser/cache? Do you have the same issue in a different browser? You can also try incognito and see if the issue is the same.

Anne

Re: Screen Keeps Loading When Creating a Blank Survey

KUMBIRAINICHOLASMATINGO — Wed, 19 Mar 2025 12:25:19 GMT

Thank you for the response, unfortunately we have tried incognito and even clearing up cache but it still does not work.

The funny part is that, if I publish a survey via Connect, I can open it on the web nice and easy. Just confused what's going on with creating it from the web.