topic Error uploading survey123 report template in ArcGIS Survey123 Questions

Error uploading survey123 report template

JamesGustine — Tue, 15 Oct 2024 14:54:09 GMT

Error: An error occurred when querying data from the feature layer. 400: UNKNOWN_ERROR Unable to perform query. Please check your parameters.

I have tried to upload my custom template and I get the error message above.

I then downloaded the "create sample template" and attempted to load that back in (with no changes) and received the same error.

Re: Error uploading survey123 report template

abureaux — Wed, 16 Oct 2024 14:32:58 GMT

Sounds like there is something wrong with your survey. Enterprise or AGO? Connect or web app?

Was this working preciously? If you publish a big update that changes the itemId, you need to refresh the Survey123 Website page before you try to upload a template. That could create the UNKNOWN_ERROR message.

Some troubleshooting steps to try:

I would start by creating a new survey in Connect. Just use the default questions/template and publish that. Just try uploading a blank word document as your Feature Report. Do you receive the same error? Cool, Portal's working.
Re-publish the old XLSX under a new name. Do you receive the same error? If not, original publish was corrupted.
1. If you do receive the same error, try copy-pasting in segments and publish one block at a time. See where it breaks.

Re: Error uploading survey123 report template

TL2 — Wed, 16 Oct 2024 21:50:41 GMT

Thanks, apparently when I appended data to the HFS it wouldn't let me update the template, although the exiting one still worked.

Re: Error uploading survey123 report template

abureaux — Thu, 17 Oct 2024 14:37:55 GMT

Can you update the template after refreshing the page? If so, then that would be expected behaviour, as I mentioned above.

Re: Error uploading survey123 report template

TL2 — Thu, 17 Oct 2024 14:42:42 GMT

I was able to refresh after deleting all the records. Apparently the template update scans the data in some way.