Failed to Print Map error with Organization Basemap

ChristopherJStrong — Tue, 23 Nov 2021 16:17:02 GMT

Hello,

I'm getting the Failed to Print Map error when generating a report in Survey123.

I'm using the mapSettings parameter in a custom template (that I'm testing) that points to an empty webmap with our organization's basemap. The basemap works fine in the survey, as far as I can tell. The item ID in the error points to the organization's basemap as it is stored in our ArcGIS Online account.

When I change the basemap in the report webmap to use an ESRI basemap, no error is present, and the report generates as expected. The aerial will do okay, in a pinch, but we would really like to show our campus basemap in the generated report.

Re: Failed to Print Map error with Organization Basemap

BethanyCrenshaw1 — Fri, 28 Jul 2023 17:57:30 GMT

I am having the same error and would like to use my organizations map. I know this was a while, back. Did you find a solution?

topic Re: Failed to Print Map error with Organization Basemap in ArcGIS Survey123 Questions

Failed to Print Map error with Organization Basemap

Re: Failed to Print Map error with Organization Basemap