topic Re: Survey123 Surveys in ArcGIS Online showing "internal server error" when try to open in web browser in ArcGIS Survey123 Questions

Survey123 Surveys in ArcGIS Online showing "internal server error" when try to open in web browser

Jamie_Leitch_CNF — Tue, 13 Jun 2023 20:03:28 GMT

All of a sudden all of my surveys are showing

{"message":"Internal Server Error"}

when I try to open them in a web browser. Is there an issue with AGO/Survey123?

JasonDrost_FPUA — Tue, 13 Jun 2023 20:05:29 GMT

I'm getting the same thing for all of our surveys as well.

Jamie_Leitch_CNF — Tue, 13 Jun 2023 20:06:12 GMT

confirmed from Tech support that Esri is aware of the issues,

AZumwalt — Tue, 13 Jun 2023 20:16:12 GMT

Is there a bug code for this or ETA for a fix? Our surveys are also showing it and it's impacting our workflows significantly.

Teresa_Blader — Tue, 13 Jun 2023 20:17:54 GMT

Also have this error with all Surveys

Jamie_Leitch_CNF — Tue, 13 Jun 2023 20:23:08 GMT

No ETA from the support rep. They just said "Esri Inc is aware of the issue and is working toward a solution."

ScottBrown1 — Tue, 13 Jun 2023 20:40:48 GMT

It appears to be fixed, my surveys are back online. Not sure what the issue was.

Jamie_Leitch_CNF — Tue, 13 Jun 2023 20:45:15 GMT

Incident number is INC-000103

DougBrowning — Tue, 13 Jun 2023 21:03:03 GMT

Been posted a few times

AZumwalt — Tue, 13 Jun 2023 21:17:17 GMT

It's working for us now. Thanks @DougBrowning