topic Re: How can my users use the 123 website? in ArcGIS Survey123 Questions

How can my users use the 123 website?

DougBrowning — Tue, 21 Mar 2023 20:34:52 GMT

On the https://survey123.arcgis.com/ there is no way for users to really use forms that they do not own.

There used to be a My Org option but that seems to be gone? We work across Orgs also and I asked the team to enable use to see any form shared with us but it has not been changed yet.

There must be a way for all our users right? What am I missing here? I admit I do not really use the site much but we have some reports now and our users are struggling to use the reporting. We have lots of forms so linking to each one is too much.

thanks a lot

Re: How can my users use the 123 website?

wayfaringrob — Tue, 21 Mar 2023 20:39:24 GMT

Hmmmm, I do have the org tab....

Re: How can my users use the 123 website?

DougBrowning — Tue, 21 Mar 2023 20:48:00 GMT

Yes I and others had it last year now its just gone.

Re: How can my users use the 123 website?

Katie_Clark — Tue, 21 Mar 2023 20:59:32 GMT

Hmmm, strange, I also still see the organization tab when I view the website, so I can't reproduce the behavior you're seeing.

A silly question, but is there a chance it could be browser related? (i.e. try a different browser, clearing cache, etc.)

Also, are you able to view anything when you go to this URL directly?

https://survey123.arcgis.com/org/surveys

Re: How can my users use the 123 website?

DougBrowning — Tue, 21 Mar 2023 21:07:21 GMT

Nope just goes back to the main page with no Org option.

Re: How can my users use the 123 website?

Katie_Clark — Tue, 21 Mar 2023 21:13:20 GMT

Ok. And I see in your screenshot that you are logged in as "Doug"....is that your main account (an administrator, I assume?) Or an account with different user privileges?

According to this documentation, "You can manage all surveys in an organization and organization-wide settings for Survey123 on the Organization page of the Survey123 website. This page is only available to organization administrators or users with a role that includes the Organization website privilege."

You probably viewed that page already but figured it couldn't hurt to ask - just trying to throw ideas out there!

Re: How can my users use the 123 website?

DougBrowning — Tue, 21 Mar 2023 21:49:38 GMT

Yep all the same as last year. Our Admin does have the Org button so may be a security issue. We just can't figure out what that may be since its all the same as last year. thanks