topic Re: Changes to Survey123 connector in Power Automate? in ArcGIS Survey123 Questions

Changes to Survey123 connector in Power Automate?

erica_poisson — Thu, 02 Feb 2023 13:07:29 GMT

Hi -

I needed to update a flow in Power Automate this morning and was receiving some weird errors that prevented me from saving the flow. Then I noticed that the Survey123 connector was different and requires these parameters now:

I am worried that this change will break any flow which contains the Survey123 connector. Can anyone shed light on the impact this will/will not have on existing flows? @SeanKMcGinnis tagging in case you have insights.

Thank you,

Re: Changes to Survey123 connector in Power Automate?

KhemAryal — Thu, 02 Feb 2023 14:54:21 GMT

@erica_poisson I had the same issue. I changed all to 'Yes' and everything working fine. No issue on the flow yet.

Re: Changes to Survey123 connector in Power Automate?

erica_poisson — Thu, 02 Feb 2023 19:12:12 GMT

All of my existing flows using this connector, which I have not edited today, seem to still be running fine. It seems like something we will need to adjust if/when we edit existing flows or make new flows.

Re: Changes to Survey123 connector in Power Automate?

BarbaraWebster1 — Thu, 02 Feb 2023 21:14:24 GMT

Hi @erica_poisson,

The Survey123 connector was updated to add an action for creating reports. If you edit a previously created flow you will need to manually set the new parameters in order to save the flow. The defaults values for all of the new parameters is 'Yes.' Existing flows will continue to run without interuption, it is just when the flow is edited that the new parameters need to be added.

Thanks,
- Barbara

Re: Changes to Survey123 connector in Power Automate?

RobertAnderson3 — Tue, 07 Feb 2023 14:31:52 GMT

I've gone in to edit some existing webhooks, and tried creating a new one, and I'm finding that it's not populating the list of surveys dynamically? Which means it's not populating any of the dynamic content either. Are others experiencing this since the update too or am I missing something?

EDIT: I just read Ishmael's post about this and saw his note that you'll need to set up a new connection to avoid this issue at this point. I have then got it to show me the list of surveys in the existing webhook, no dynamic content, but then I also get an error so I can't save.

Creating a new webhook from scratch seems to work though, just not editing an existing.

Re: Changes to Survey123 connector in Power Automate?

KhemAryal — Tue, 07 Feb 2023 14:32:35 GMT

I suggest to go to the 'Connection' from 'Data' menu. Click on 3 dots beside it and select Switch Account. It will prompt you to sign in. Once you sign in or allow connection. you will see the surveys populated. I hope this solves your problem

Re: Changes to Survey123 connector in Power Automate?

RobertAnderson3 — Tue, 07 Feb 2023 18:34:48 GMT

Unfortunately that did not, was the first thing I tried. I think the update to the connector for the reports broke something.

I created a new connection and it populated, but using it in an existing survey things still aren't acting quite right it seems. I ended up rebuilding the two I needed today from scratch.

Thank you though!

Re: Changes to Survey123 connector in Power Automate?

BarbaraWebster1 — Tue, 07 Feb 2023 18:47:08 GMT

Hi @RobertAnderson3,

If you have other existing flows that were originally created from a Power Automat template, removing the 'When a survey is submitted' module and readding it will resolve the error and resolve the dynamic content issue. Removing the module will mean you will have to re-add dynamic content 'downstream' in the flow, but will avoid having to completely rebuild the flow.

- Barbara

Re: Changes to Survey123 connector in Power Automate?

RobertAnderson3 — Tue, 07 Feb 2023 20:30:30 GMT

Are you guys looking into a resolution to prevent the need to do this?

For most of my flows the re-adding of dynamic content and completely rebuilding the flow feel essentially the same, and if having to edit them at all results in this, that's a lot of extra work being created.

Re: Changes to Survey123 connector in Power Automate?

BarbaraWebster1 — Tue, 07 Feb 2023 21:07:20 GMT

@RobertAnderson3 Yes, as Ismael's post mentioned, we are looking into this issue.

Re: Changes to Survey123 connector in Power Automate?

RobertAnderson3 — Wed, 08 Feb 2023 12:00:12 GMT

Okay thank you, it's a pretty big issue I think so I really hope a way to avoid this issue can be found!

Re: Changes to Survey123 connector in Power Automate?

KathrynCliftonGIS — Tue, 06 Jun 2023 18:46:28 GMT

Good afternoon. I experienced this issue with a Flow that had been working just fine when a new update was rolled out.

I was able to troubleshoot and have things up and running again pretty quickly. Here's how:

1. Under Data > Connections, I clicked on the three dots next to the connection for Survey123 and chose "Switch account" . I then entered my credentials.

Unfortunately, this did not fix it. So, I proceeded to this next step.

2. Under My Flows, I clicked on the three dots next to the Flow I needed and chose "Export Package (.zip)". Within the export window, I clicked on the wrench under Action for the Survey Name and chose "Create as New".

3. Then, under My Flows, I chose Import Package (Legacy), and uploaded the flow I had just exported. During the import process, I provided a new name to the Flow and re-established my connections to Office 365 Outlook and Survey 123. Then, I turned the old (non-working) flow off, and turned the new flow on.

This was much easier than manually re-creating the flow or modifying the existing flow and re-connecting all of the dynamic elements.

Success! I hope that this helps someone else.

Re: Changes to Survey123 connector in Power Automate?

Jamie_Leitch_CNF — Tue, 05 Sep 2023 14:32:58 GMT

Thank you @KathrynCliftonGIS , this worked for me!

Re: Changes to Survey123 connector in Power Automate?

Jamie_Leitch_CNF — Tue, 03 Oct 2023 20:49:34 GMT

This happened to the same flows again. Performing the above steps solved the issue again, but this will not be good if I have to check this flow daily and do an export/import when it fails. Has there been any action on this?

Re: Changes to Survey123 connector in Power Automate?

JelliBee — Wed, 08 Nov 2023 19:00:27 GMT

I am having this same issue. I have the flow set up to automatically output reports to my OneDrive as a backup when a survey is submitted, and if it fails this does not happen. This is crucial for us as we are trying to capture the first submission only and cannot always be by the computer when users are in the field. Has anyone seen a solution that works to fix the problem, rather than just get reports that failed to run?

Re: Changes to Survey123 connector in Power Automate?

Jamie_Leitch_CNF — Fri, 17 Nov 2023 15:14:22 GMT

This happened to one of my flows again today. It seems the token is only good for 30 days. It's a major flaw that this token has to be renewed manually every 30 days. And exporting/importing the flow as a new flow every time it lapses is also a major problem.

Re: Changes to Survey123 connector in Power Automate?

Jamie_Leitch_CNF — Fri, 17 Nov 2023 15:21:52 GMT

I've submitted an idea: https://community.esri.com/t5/arcgis-survey123-ideas/make-the-token-for-survey123-valid-indefinitely/idi-p/1350843/highlight/true