topic Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value') in ArcGIS Survey123 Questions

All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

RobBlash — Wed, 25 Jan 2023 17:05:33 GMT

All of my flows (and I have many) are producing this error: Cannot read properties of undefined (reading 'value') See screen shot attached.

I tried logging into my connector again but that didn't solve the issue. I assume the value it's trying to read is associated with the 'Url of ArcGIS Enterprise' parameter. Where do I find this param to fix it? And what is the expected URL? All of my flows are based on surveys published to ArcGIS Online.

All of the flows are still running correctly, but I can not make any edits to them due to this error.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

BarbaraWebster1 — Wed, 25 Jan 2023 21:53:51 GMT

Hi @RobBlash,

There was an update to the Survey123 connector this week we are looking into what may be causing this conflict. Like you mentioned, this error appears while editing a flow and does not prevent existing flows from running.

Can you try removing the 'When a survey response is submitted' trigger from the flow and re-adding it to resolve the error?

Thank you,
-Barbara

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

AlexUreAl — Thu, 26 Jan 2023 17:33:09 GMT

Tengo el mismo problema. ¿Qué solución sugieres? Ya saqué el gatillo y lo puse de nuevo y el flujo no funciona.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

RobBlash — Thu, 26 Jan 2023 17:44:43 GMT

Hi Barbara,

Will this disconnect the flow from the survey? I want to avoid having to re-publish the survey.

Also, it seems like this may break all of the downstream functions in the flow (since the survey trigger is typically the first step in the flow). Has anyone at Esri confirmed this will work?

Thanks,

Rob

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

BarbaraWebster1 — Thu, 26 Jan 2023 20:42:54 GMT

@RobBlash Adding a new trigger would mean you would need to select your survey again in the new trigger module and also re-enter any dynamic content based on the trigger survey downstream in the flow. You wouldn't need to republish the survey, but would need to update any surveys that were already downloaded in the field app. In our testing, re-adding the connector has resolved this issue. We are still looking into this issue to identify the specific cause.

Thanks,
-Barbara

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

RobBlash — Fri, 27 Jan 2023 13:13:48 GMT

Barbara,

Rebuilding the flows and having every user re-download from the field app are individual deal breakers, and combined are a major interruption.

What's Esri's ETA on a non-disruptive fix? I have way too many surveys, flows, and users to go down the suggested path.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

RobBlash — Fri, 27 Jan 2023 13:19:19 GMT

And while a republish might not be technically required, it's necessary to update the version property for each survey. Without that property updated, I have no other way of tracking whether or not field users are submitting surveys with the updated survey/flow.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

BarbaraWebster1 — Fri, 27 Jan 2023 20:02:24 GMT

Our testing indicates that the error is a result of Power Automate archiving the previous version of the connector when a flow was created with a Power Automate template. Unfortunately, because of this the action must be re-added to the flow in order for the flow to be edited.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

BarbaraWebster1 — Fri, 27 Jan 2023 20:03:48 GMT

Hi @AlexUreAl, please see the response above.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

AlexUreAl — Fri, 27 Jan 2023 20:08:43 GMT

Thanks. In my case I had to rebuild the workflows again, after that they work fine, luckily we are in the initial stage of testing.

Regards.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

EgleAdmin — Thu, 16 Feb 2023 18:14:50 GMT

We are experiencing this issue for about half of our flows (about 10). The weird thing is the same Survey123 works in one Flow and we get this same error "Cannot read properties of undefined (reading 'value')" in another Flow. Unfortunately the Flow that we get the error in is a very complicated one and re-building is a huge ask. @BarbaraWebster1 is there an update when this will be resolved?

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

KBeardsley — Fri, 07 Apr 2023 22:27:01 GMT

I have encountered this same problem, and really need to edit the email content as we have a new employee and she needs to receive the automated email. I put a lot of time and effort into creating the returned email message, with lots of dynamic content, and I'm not interested in recreating all this. Please let me know when there will be a solution that does not require users to re-enter all of their dynamic content. Thanks.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

MichaelTorbett — Mon, 01 May 2023 19:31:39 GMT

I have also been dealing with this issue and just escalated the bug through ESRI support. I have several complicated flows that need changes. Some will be a nightmare to rebuild. Is there any hope that this bug will be corrected without having to delete the Survey 123 connector?

Thank you,

Michael

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

AbiDhakal — Mon, 01 May 2023 20:36:07 GMT

I'm also dealing with this issue and would really appreciate a resolution.

Thank you,
Abi

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

KimberlyMyers1 — Mon, 08 May 2023 13:42:05 GMT

We ran into this issue too. Hoping there is a resolution other than rebuilding our flows.

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

MichaelTorbett — Tue, 09 May 2023 16:47:54 GMT

On Friday I opened up a support ticket with Microsoft to see if they could do something on their end. The conclusion was that the fix would have to be done by ESRI. We did a lot of testing looking for work arounds to avoid having to rebuild flows. No luck. However, we took a close look at the JSON generated by the Survey 123 connector. We compared a working flow and a non working flow and one thing that stood out was the "PortalUrl" parameter was blank in the non working flow's JSON. In the working flow's JSON it was "portalUrl": "https://www.arcgis.com". See both JSON's below (portalUrl colored in orange). @BarbaraWebster1 , would it be possible to expose the PortalUrl parameter where users can input the portal url? I wonder if that might solve the issue.

Thanks,

Michael

Working Survey 123 Connector:

{

    "inputs": {

        "host": {

            "connection": {

                "name": "@parameters('$connections')['shared_survey123_1']['connectionId']"

            }

        },

        "body": {

            "webhook": {

                "name": "MS-FLOW",

                "events": [

                    "addData"

                ],

                "url": "@{listCallbackUrl()}",

                "includePortalInfo": true,

                "includeUserInfo": true,

                "includeSurveyInfo": true,

                "includeServiceRequest": true,

                "includeServiceResponse": true

            }

        },

        "path": "/api/survey/@{encodeURIComponent('0dc764dbbe8145bd821a3751a8fc3c70')}/webhook/add",

        "queries": {

            "portalUrl": "https://www.arcgis.com"

        },

        "authentication": "@parameters('$authentication')"

    }

}

Survey 123 Connector with Error Message

"inputs": {

        "host": {

            "connection": {

                "name": "@parameters('$connections')['shared_survey123_2']['connectionId']"

            }

        },

        "body": {

            "webhook": {

                "name": "MS-FLOW",

                "events": [

                    "addData"

                ],

                "url": "@{listCallbackUrl()}",

                "includePortalInfo": true,

                "includeUserInfo": true,

                "includeSurveyInfo": true,

                "includeServiceRequest": true,

                "includeServiceResponse": true

            }

        },

        "path": "/api/survey/@{encodeURIComponent('0dc764dbbe8145bd821a3751a8fc3c70')}/webhook/add",

        "queries": {

            "portalUrl": ""

        },

        "authentication": "@parameters('$authentication')"

    },

    "metadata": {

        "flowSystemMetadata": {

            "swaggerOperationId": "AddData"

        },

        "operationMetadataId": "0b3a1791-5fe2-405d-b00f-96eed3a17dca"

    }

}

Re: All flows in power automate giving error: Cannot read properties of undefined (reading 'value')

PADEP_GIS — Tue, 28 Nov 2023 21:01:43 GMT

Thanks to @MichaelTorbett I think I was able to solve my problem that was the same as everyone else. Sorry if this is too late for everyone else.

First, I saved my existing flow as a new flow, but I don't open it at all.

I exported my new flow to a "Package" which is a zip folder. You can do this from your flow list. Select the three dot ellipsis > Export > Package (.zip)

I extracted the zip folder, navigated into the folder structure to find a file called "definition.json". I edited with my IDE and inserted the ArcGIS online URL into the appropriate location

"queries": {

"portalUrl": "https://www.arcgis.com"

},

Once that was done, I zipped the files up again and went to Power Automate to Import and Upgrade my existing flow with the package. Hope this helps someone else.