topic Re: Sharing a survey - URL Issues in ArcGIS Survey123 Questions

Sharing a survey - URL Issues

BBurkholder — Thu, 11 Aug 2022 19:23:42 GMT

Anyone else encountering issues with the sharing URL for opening the survey in the Survey123 field app directly?

The generated URL is, e.g.:

https://survey123.arcgis.app?itemID=59395914d2634916878bdb7430b01536

https://survey123.arcgis.com/share/59395914d2634916878bdb7430b01536?open=native

both of which get redirected to (note slash added, but otherwise same as first link):

https://survey123.arcgis.app/?itemID=59395914d2634916878bdb7430b01536

and that asks the user to download the app even if it's already downloaded, with no option to bypass.

BBurkholder_0-1660236955797.png

I'm getting this for multiple public survey forms on multiple devices. iOS seems immune, but Android and Windows are not.

Thanks.

Re: Sharing a survey - URL Issues

DougBrowning — Thu, 11 Aug 2022 20:19:25 GMT

If you want to launch the native app you should use

arcgis-survey123://?itemID=739289893

See https://doc.arcgis.com/en/survey123/reference/integratewithotherapps.htm#:~:text=For%20URL%2C%20type%20https%3A%2F%2F,pop%2Dup%20to%20open%20Survey123.

Re: Sharing a survey - URL Issues

abureaux — Fri, 12 Aug 2022 20:12:15 GMT

This is a "bug".

I have a thread on this here: https://community.esri.com/t5/arcgis-survey123-questions/bug-cannot-open-surveys-in-field-app-on-pc/m-p/1196990

Re: Sharing a survey - URL Issues

BBurkholder — Mon, 15 Aug 2022 14:51:58 GMT

That's it, glad it was noticed by others. Thanks for your documentation.

Re: Sharing a survey - URL Issues

BBurkholder — Mon, 15 Aug 2022 14:52:59 GMT

This is the workaround. Thanks!

Re: Sharing a survey - URL Issues

DougBrowning — Mon, 15 Aug 2022 14:58:17 GMT

I have seen this for windows and have never got it to work. But for Android I use arcgis-survey123://?itemID=739289893 all the time and it works great.

Re: Sharing a survey - URL Issues

BBurkholder — Mon, 15 Aug 2022 15:01:16 GMT

To wrap this up, the links to share a survey, as derived from the Survey123 website, may not work; e.g.

BBurkholder_0-1660575365224.png

Additionally, the link from "Ask the user how..." will not work if the user selects "Open in the Field App." This is a serious bug, slated for enhancement from the Survey123 side of things, reportedly ENH-000151516.

Re: Sharing a survey - URL Issues

abureaux — Mon, 15 Aug 2022 15:23:57 GMT

Yes, this does still work if you create it manually. The issue is how you are delivering links to users. I have links stored in SharePoint and in custom QR codes. In both cases, Esri's custom URI (arcgis-surveys123) is not recognized by the applications. If it doesn't start with HTTP/HTTPS, then it isn't considered a link and thus won't work:

abureaux_0-1660576992676.png

Because this is an important point, I will drop this in the other thread as well.

Re: Sharing a survey - URL Issues

BBurkholder — Mon, 15 Aug 2022 15:36:56 GMT

I'm a big fan of the shortURLs for sharing Survey123 forms (e.g. https://arcg.is/w1er89). I wish they'd bring those back for the 'open directly' link type.

Re: Sharing a survey - URL Issues

RalphBeishline — Mon, 15 Aug 2022 17:27:18 GMT

From my experience, it's also more likely to be flagged and removal from email disseminations due to security risk.