topic Re: Wrong Offline Basemap in ArcGIS Survey123 Questions

Wrong Offline Basemap

JoshSaad1 — Sun, 19 Jun 2022 14:15:21 GMT

I created an offline map to use with our Survey123 damage assessment survey based on the steps in this article: An offline map in Survey123 (arcgis.com). I set the basemap to the Navigation basemap, and added our county's parcel layer.

However, when I added the offline map to Survey123 and set the basemap to the offline areas I found that it's using the Streets basemap and doesn't show the parcel layer that I added. The offline areas map appears in the list and displays correctly, but it doesn't work offline.

I tested the offline map in Field Maps and the offline areas work normally there, using the Navigation basemap and showing the parcels layer. I verified that it works offline there as well.

In Survey123 I verified that the Map Types option is set to Standard. I also tried recreating the offline map.

If anyone has any suggestions I'd really appreciate it. Ideally, I'd rather not have to side-load the maps on devices due to the number of devices, and because workers might not be centrally located to do so.

Thanks.

Re: Wrong Offline Basemap

IsmaelChivite — Mon, 20 Jun 2022 02:01:10 GMT

Hi. I have been more successful creating a map package first (vtpk or mobile map package) and then either linking it to your survey or copying it into the survey's media folder.

Check instructions here for the basics https://community.esri.com/t5/arcgis-survey123-blog/survey123-tricks-of-the-trade-configure-a-map-for/ba-p/1169513

From ArcGIS Pro you can combine a vtpk with your own layers, including your parcel layer. Then use that in Survey123.

Re: Wrong Offline Basemap

JoshSaad1 — Thu, 30 Jun 2022 14:19:45 GMT

Thanks, I'm trying this out, but it's been running for two days and still says "Preparing data". Will let you know if it works.