topic Creating feature reports is taking a long time in ArcGIS Survey123 Questions

Creating feature reports is taking a long time

RobBlash — Mon, 13 Jun 2022 15:02:13 GMT

I've noticed that at times, submitting a featuire report job takes a very long time to finish (sometimes > 20 minutes). This is intermittent, but becoming more frequent.

Has anyone else noticed this?

Re: Creating feature reports is taking a long time

ThomasHamill — Mon, 13 Jun 2022 15:17:16 GMT

Seems like a thing that's happening this morning, though status.arcgis.com is showing everything working as normal.

Re: Creating feature reports is taking a long time

wilcow — Mon, 13 Jun 2022 15:22:37 GMT

I'm getting reports from our users as well - for some larger surveys they can't download the reports at all

Re: Creating feature reports is taking a long time

gls — Mon, 13 Jun 2022 15:36:29 GMT

I currently have three different surveys running and cannot download reports from any of them. Not getting any error messages. Just the hourglass, and stuck at 'Creating... 0%'. It seemed fine yesterday.

Re: Creating feature reports is taking a long time

wilcow — Mon, 13 Jun 2022 15:39:05 GMT

Exactly the behavior I'm seeing

Re: Creating feature reports is taking a long time

RobBlash — Mon, 13 Jun 2022 15:52:13 GMT

Well glad it's not just me, but unfortunate that we're all haivng issues. I finally had some jobs complete (I just let them spin for an hour) and there were multiple zip files generated. I'm wondering if something is multiplying each export job and overloading the servers?

Re: Creating feature reports is taking a long time

MichaelVolz — Mon, 13 Jun 2022 16:10:28 GMT

Are these reports being generated on ESRI servers?

Re: Creating feature reports is taking a long time

gls — Mon, 13 Jun 2022 16:19:47 GMT

Yes - I'm also now getting multiple zip files generated for the same reports.

Re: Creating feature reports is taking a long time

RobBlash — Mon, 13 Jun 2022 18:18:47 GMT

@JamesTedrick is Esri aware of the issues?