topic Re: Automate Email in ArcGIS Survey123 Questions

Automate Email

AmandaBeck — Thu, 13 Jan 2022 15:09:14 GMT

I have created a Survey and have published it. I want to be able to get an email whenever a new survey is submitted. This is for our County 911 Address Requests. Our IT department does not seem to want to trust many of the third party companies (Integromat/Microsoft Flow/etc.). Any thoughts on how to do this? Thanks!

Re: Automate Email

RickeyFight — Thu, 13 Jan 2022 15:15:28 GMT

@AmandaBeck
https://community.esri.com/t5/python-documents/send-email-when-a-feature-is-added-to-an-arcgis/ta-p/920545
This is one way to do it.

Re: Automate Email

Andrew-Bowne — Thu, 13 Jan 2022 15:16:38 GMT

I extensively use Integromat for automation. They offer a free solution which can be viable for many smaller implementations. If your IT folks are skeptical, have them do a little research.

Microsoft Power Automate (formerly Microsoft Flow) is also a very viable solution. You mentioned that your IT department does not want to trust 3rd parties... Do you guys use Outlook? Word? Excel? All Microsoft products just like Power Automate.

Re: Automate Email

Katie_Clark — Thu, 13 Jan 2022 15:17:32 GMT

Webhooks would be the way to do this, but it looks like many of the workflows use the third party companies you mentioned.

https://doc.arcgis.com/en/survey123/browser/create-surveys/webhooks.htm

Maybe if you show this documentation to your IT department they'd be a bit more trusting? haha

Re: Automate Email

IsmaelChivite — Thu, 13 Jan 2022 22:27:08 GMT

Another approach: Python.

A couple of blogs written a looong time ago but that could give you some ideas:

If your IT team does not like Integromat/Power Automate, you can also discuss having a custom web service (hosted by your IT team) send the email once triggered by the Survey123 webhook. Survey123 webhooks are not limited to Integromat/Power Automate. You can have your Survey123 webhook invoke your own web service, a Lambda function, Google function, Microsoft Logic Apps, etc.

Re: Automate Email

AmandaBeck — Mon, 24 Jan 2022 14:35:31 GMT

Thanks for your reply. I am going to talk to our IT department and see if they can't get Microsoft Power Automate to work. Seems they should be able to.