topic Re: Photo orientation in ArcGIS Survey123 Questions

Photo orientation

zkovacs — Tue, 19 Apr 2016 14:36:25 GMT

I was wondering if there was a way to get the orientation (portrait, landscape) of the photos taken honoured in Survey123. Regardless of me taking photos in portrait mode, they are always saved and uploaded in landscape mode - same as with Collector. (I guess this is because the photo's exif data is ignored.) This could result in a significant amount of extra time by manually rotating the images after they were extracted, not to mention that they are displayed rotated in a webmap too.

Any chance that there is a workaround for this or some improvements in the pipeline to overcome this?

Cheers,

Zoltan

Re: Photo orientation

IsmaelChivite — Wed, 20 Apr 2016 05:25:23 GMT

Hi Zoltan. Thanks for your comment. We will be working on this issue.

Re: Photo orientation

zkovacs — Wed, 20 Apr 2016 08:12:49 GMT

Hi Ismael. Great, I look forward to getting it fixed in a future release.

Re: Photo orientation

JaromHlebasko — Fri, 15 Jul 2016 19:04:01 GMT

I have a similar problem/question regarding photo orientation. On our iPhone's, when taking a picture with our screens oriented in landscape, the image on the screen (the preview) is actually showing portrait but taking the picture does capture it in landscape after verifying the attachment. It Is very confusing for the user when it behaves this way. Is this a technical support issue I need to raise up?

Re: Photo orientation

BenVan_Kesteren1 — Tue, 18 Jun 2019 03:57:04 GMT

I am wondering if there has been any progress with this Ismael Chivite‌?

I have just started a new question here, asking the same thing - https://community.esri.com/thread/235494-survey123-image-questions-photos-are-all-rotated-90-degree

Cheers

Re: Photo orientation

TedBrown — Tue, 18 Jun 2019 16:50:07 GMT

Is there an update to this issue 3 years later? It's very frustrating.

Re: Photo orientation

JamesTedrick — Tue, 18 Jun 2019 22:42:01 GMT

Hi Ted,

We have addressed this in the time since this thread was last updated. I have responded to Ben in the other thread, which should be less confusing with the older comments.

Re: Photo orientation

Anonymous User — Sun, 23 Jun 2019 11:34:08 GMT

Hi Jarom,

The Survey123 field app does not support landscape mode on iPhone or other mobile phone devices, only on tablets, such as iPad. Therefore even in camera mode the app will be acting as if it is in portrait mode when the image is taken.

Out of interest, what version of the app are you using? We have made improvements to camera image rotation in the upcoming release of Survey123, version 3.5, so please check it out later this week, or try out the 3.5 RC version available on EAC.

Phil.

Re: Photo orientation

JaromHlebasko — Mon, 24 Jun 2019 16:42:57 GMT

That is good to know Phil. We are currently using version 3.3.64. We will make sure that we upgrade to the newest version 3.5 when it comes out to check out the improvements.

Re: Photo orientation

MikailaBell — Mon, 24 Jun 2019 19:17:34 GMT

James Tedrick‌

Will you please link to the other discussion? For those of us trying to follow the plot, that would really help.

Re: Photo orientation

RafalRudzinski — Tue, 07 Jul 2020 13:21:49 GMT

Has this issue been resolved? We're still experiencing no support for landscape on mobile phones, both iPhone and Android. Landscape mode works great on tablets and PC.

Re: Photo orientation

BamJam — Wed, 05 Jan 2022 19:27:44 GMT

Philip,

I know this is thread is a bit old, but wondering if landscape mode is still unsupported with iPhones? All of our users have iPhones, and they are requesting to be able to take landscape photos. At this time, when they rotate their phone to landscape when capturing a photo in the S123 field app (v3.13.246), it does not recognize that they have rotated to landscape. S123_LandscapeOrientationIssue.jpg

I've looked and cannot find any info on how to control orientation of photos captured.

Thank you,
Brandon

Re: Photo orientation

Anonymous User — Wed, 12 Jan 2022 05:25:27 GMT

Hi @BamJam,

The field app on a iPhone or small phone factor device only support portrait mode. On larger tablets landscape is also supported. This will not change in near future as is a limitation of the underlying AppStudio framework and the design of the applications currently.

However, when using the camera in Survey123, it is still possible to capture landscape image. Provided that orientation lock is not enabled on the device, when the phone is turned to landscape, the image will be captured in landscape, and added back to the form preview and stored as a landscape image. The control in the camera will still remain in portrait though.

Regards,

Phil.

Re: Photo orientation

BamJam — Wed, 12 Jan 2022 15:07:24 GMT

Thank you for the explanation...

Brandon

Re: Photo orientation

zaynakbar — Mon, 14 Nov 2022 19:00:39 GMT

Similar issues or questions surrounding photo orientation plague me. When taking a picture on our iPhones with our screens in landscape orientation, the image displayed on the screen (the preview) truly depicts a portrait, but snapping the picture actually captures it in the landscape after confirming the attachment. The user finds this behavior to be quite puzzling. Do I need to raise this as a technical support issue?

Regards Picsart old

Re: Photo orientation

AmerNeely — Thu, 17 Nov 2022 16:33:31 GMT

Just a quick note from a newbie user of ArcGIS Earth. On my iPad (9th Generation) running iOS 16.1.1 it also is stuck in Portrait mode, and nothing Apple or anyone else suggested could alter that. So looking forward to any changes in that software as well.

Re: Photo orientation

MasonLogan — Tue, 13 Dec 2022 12:09:31 GMT

@Anonymous User wrote:
Hi @BamJam,
The field app on a iPhone or small phone factor device only support portrait mode. On larger tablets landscape is also supported. This will not change in near future as is a limitation of the underlying AppStudio framework and the design of the applications currently.
However, when using the camera in Survey123, it is still possible to capture landscape image. Provided that orientation lock is not enabled on the device, when the phone is turned to landscape, the image will be captured in landscape, and added back to the form preview and stored as a landscape image. The control in the camera will still remain in portrait though.
Regards,
Phil.

Once you captured Photos it will display in portrait mood. Same is the case study is also with me.

I was wondering its solution and thanks here I found the solution.

Regard Picsart Mod