topic Re: Survey send error - Database error has occurred. in ArcGIS Survey123 Questions

Survey send error - Database error has occurred.

MehdiPira1 — Fri, 24 Apr 2020 07:46:21 GMT

Hi,

I'm trying to send a filled-out survey form which is linked to Workforce (mobile apps) but I get the Send Error message which says “This survey was not able to be sent due to the following error:

Database error has occurred.”

I have created the surveys and all is shared and accessible to relative members in Portal.

When I run it in my desktop survey app there is no problem sending it to Portal.

Any idea or advice?

Thank you.

Re: Survey send error - Database error has occurred.

Anonymous User — Thu, 30 Apr 2020 23:34:33 GMT

Hi Mehdi,

Can you please let us know what version of Portal you are using, and what type of authentication?

Also what version of Connect and the field app are you using when trying to submit?

And lastly, can you share your xlsx file so we can take a closer look?

Regards,

Phil.

Re: Survey send error - Database error has occurred.

ahagopian_coj — Wed, 24 Aug 2022 15:00:13 GMT

Did you ever get this fixed? I am having the exact same problem.

Re: Survey send error - Database error has occurred.

VirginieLe_Gal — Fri, 20 Oct 2023 16:03:39 GMT

Hi, I have the same question. I am having a similar problem with 2 surveys. Did you have a solution ?

Thanks, Virginie