topic Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file in ArcGIS Survey123 Questions

webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

WetherbeeDorshow — Fri, 24 Sep 2021 12:49:28 GMT

Since the September 16 update, several surveys no longer work in the webform, even after rebuilding and republishing the survey using the latest version of Survey 123 Connect.

We get this error -

This survey cannot be accessed in the web app. Please contact the survey owner to republish the survey with 'Create web form' enabled. Error: Missing .webform file.

Press here to try to open this survey in Survey123 field app (installation required).

Interestingly, when I look at the webform that gets created successfully during the publishing process, the content of the .webform file is as follows:

{
"error": {
"code": -1,
"details": [],
"message": "Error: [object Object]"
},
"success": false
}

This issue appeared immediately after the September 16th update, prior to any efforts to republish or change the form.

Thanks!

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

JamesTedrick — Fri, 24 Sep 2021 16:28:40 GMT

Hi @WetherbeeDorshow ,

This is most likely caused by an error that was addressed last night with an update to the website, relating to the presence of an audio question in the form. Please republish the survey and see if the issue is addressed.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

WetherbeeDorshow — Fri, 24 Sep 2021 16:40:17 GMT

Yep, that did it! Thanks

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

HaroldHerrera1 — Mon, 22 Nov 2021 20:07:26 GMT

Hi @JamesTedrick,

Today we have a similar error when republishing an existing survey that was published months ago! The survey doesn't use an audio question. The survey used existing "feature service".

It was designed with Survey123 Connect V. 3.13.234.

When we try to access from web access, the error show is this:

This survey cannot be accessed in the web app. Please contact the survey owner to republish the survey with 'Create web form' enabled. Error: Missing .webform file.
Press here to try to open this survey in Survey123 field app (installation required).

When the survey is published again, we enable to create webform option:

Webform file content is:

It's very important for our project, correct the error as soon as possible.

Do you know how to fix the error?

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

FionaBarry — Tue, 23 Nov 2021 12:41:07 GMT

We are also experiencing this issue.

Our survey was working fine and we republished it yesterday (22nd November 2021) with a minor field change and are now experiencing this error.

I republished a test survey today (23rd Nov 2021) with no changes made, and are now receiving the same error for that test survey.

Please advise, thank you.

Edit: I updated to the latest S123 Connect Desktop app (v3.13.249) - still experiencing the issue

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

HaroldHerrera1 — Tue, 23 Nov 2021 14:02:48 GMT

Our workaround was to republish the survey with a previous Survey123 Connect version (3.11) until the bug is fixed, and works fine.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

MJBiazar — Tue, 23 Nov 2021 14:18:59 GMT

Hi,

There has been reports of similar issues and we are trying to narrow down the issue to identify the root cause. Can you please confirm if you are using external choices in your survey?

Thanks,

@WetherbeeDorshow @HaroldHerrera1 @FionaBarry

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

FionaBarry — Tue, 23 Nov 2021 14:30:59 GMT

Thank you - Yes, we are using external choices in our survey

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

HaroldHerrera1 — Tue, 23 Nov 2021 14:35:02 GMT

Yes, we are using external choices.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

MJBiazar — Tue, 23 Nov 2021 14:50:50 GMT

@HaroldHerrera1 @FionaBarry Thanks for the confirmation! Having external_choice questions seams to be the cause of the error. A defect has been logged against this behavior by Esri Technical Support and will be reviewed soon to determine the best actions to address this issue.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

Anonymous User — Wed, 24 Nov 2021 15:58:37 GMT

I am experiencing the same issue and have external choices. I am trying to upgrade the Esri Damage Assessment solution surveys from their ancient xls formats and republish them as new surveys to correct several issues with the original surveys in the solution.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

WetherbeeDorshow — Wed, 24 Nov 2021 16:09:23 GMT

No, we were not using external choices in the survey.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

OlivierDemars1 — Thu, 25 Nov 2021 14:42:13 GMT

Looking forward to a quick resolution as this is also impacting our surveys.

Thanks

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

YuliaMamonova — Mon, 29 Nov 2021 18:33:36 GMT

Hello, do you have any updates on this? Having the same issue.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

YuliaMamonova — Mon, 29 Nov 2021 18:37:58 GMT

Hello, how can I download 3.11 version?

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

MadelaineTaftFerguson — Mon, 29 Nov 2021 18:42:33 GMT

Ditto. Is there a bug we can follow / somewhere to see updates?

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

YuliaMamonova — Mon, 29 Nov 2021 19:16:40 GMT

Republishing with 3.10 has not fixed the issue with the webform.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

YuliaMamonova — Mon, 29 Nov 2021 20:25:45 GMT

Just so everyone is aware - Esri technical support refused to share the link to download Survey123 connect 3.11 version and suggested 2 options:

1. to ask other community members to send me the link

2. to ask my colleagues if someone still has 3.11 version

This is an extreme level of support from Esri, 5 stars!

Please let me know if you guys found any workarounds other than removing external choices or using 3.11 Connect.

If you have 3.11 version for Mac OS, please share it with me at yulia.mamonova@ceresenv.com

THANK YOU!

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

Anonymous User — Mon, 29 Nov 2021 20:25:52 GMT

No work around yet...

Quick, everyone check your downloads folders on all computers for previous versions. We also need to start a repository of old versions of software for emergencies like this.

Re: webform issue after After Survey 123 September 2021 update: Create web form' enabled. Error: Missing .webform file

JamesTedrick — Mon, 29 Nov 2021 20:48:48 GMT

Hi all,

To provide an update on this. As mentioned in the solution, there was an issue present that was due to the mis-processing of an audio question. Subsequently, we have been alerted to a similar issue with the use of an external choice list. This can be worked around by using the select_one_from_file alternative, which is more flexible in data management than the external choice list. We plan to correct this issue (which is in the Survey123 form processing API, not Survey123 Connect) as soon as we are able to.