topic Re: S123 Feature Report: The task failed because all reports failed to run convertToPdf. in ArcGIS Survey123 Questions

S123 Feature Report: The task failed because all reports failed to run convertToPdf.

Anonymous User — Thu, 19 Aug 2021 20:09:46 GMT

Good afternoon,

Whatever I do, I cannot generate feature reports for my survey. It keeps on saying 'The task failed because all reports failed to run convertToPdf.' when I preview sample report.

If I generate a sample report in Word format and download it to my laptop, the Word file doesn't open and dislpay: 'Word experienced an error trying to open the file. ...'

Individual sample templates would work for only a couple of hours after generation. Then, when I generate feature reports again, S123 displays the same 'failed to convert error'.

Has someone ever run into the same issue. I have desperately been trying to find the cause of this problem, but no luck yet .

Attached are XLSform, Word template, and the corrupted feature report in Word format.

Thank you,

Stan

Re: S123 Feature Report: The task failed because all reports failed to run convertToPdf.

alison_gou — Wed, 01 Sep 2021 09:07:59 GMT

Hi@Anonymous User

I was trying to reproduce your issue using your attached xlsx, and I found you have a choices.csv in Tree Tickets Oregon.xlsx.

In order to proceed, is it possible to share this csv with me? If it has confidential values in it, can you change the real values with ones that do not leak out the confidential information for this test purpose?

Regards,

Alison

Re: S123 Feature Report: The task failed because all reports failed to run convertToPdf.

elpinguino — Sat, 23 Oct 2021 23:40:46 GMT

I've run into the same error recently. Was a solution ever found for this?