topic Re: Intermittent "Scripts Disabled" message in ArcGIS Survey123 Questions

Intermittent "Scripts Disabled" message

Strahanjen — Thu, 01 Jul 2021 21:36:44 GMT

I created a private survey for signed in organization users using Survey123 Connect version 3.12.232. To display a table of fish observations in a repeat, I use pulldata to run a javascript function that loops through the repeat array and returns a table.

pulldata("@javascript","fish_functions.js","displayFishLists",${fish_entries})

This worked without issue for a few weeks and still works fine most of the time. However, last week several users reported intermittently seeing a message reading "Scripts disabled." I haven't yet been able to discern a pattern. Any suggestions on how to troubleshoot this intermittent issue?

Re: Intermittent "Scripts Disabled" message

DougBrowning — Thu, 01 Jul 2021 21:38:58 GMT

Are they maybe getting timed out so they are not logged in anymore? I have seen that. Just a guess. It seems to compare user name to the org.

Re: Intermittent "Scripts Disabled" message

Strahanjen — Thu, 01 Jul 2021 21:42:15 GMT

Thanks for the thought. I'll check. Is there anything that can be done to prevent the user from timing out? There are cases where they might have the fish survey open for several hours.

Re: Intermittent "Scripts Disabled" message

DougBrowning — Thu, 01 Jul 2021 21:48:06 GMT

It should last 2 weeks if I remember right. Other guess are they saving as draft and opening it back up?

Re: Intermittent "Scripts Disabled" message

Strahanjen — Fri, 02 Jul 2021 12:58:37 GMT

I just got more information from a user. The fish list script works fine for the first few hours of the survey and then "Scripts disabled" message appears. This does point to a time out. I wonder if there is any way that I can prevent the time out from occurring?