topic Re: My form is loading endlessly in ArcGIS Survey123 Questions

My form is loading endlessly

LuisGarcia6 — Thu, 06 May 2021 18:04:55 GMT

Hi everyone,

So I have finished updating my xls sheet and have been trying to launch the app. That has failed as the app loads and loads endlessly. Does anyone know what might cause this? I initially thought maybe I had way too many options for one of my fields, but that is not the case because I created an external choices tab for that and that didn't work either.

Re: My form is loading endlessly

YuliaMamonova — Thu, 06 May 2021 19:33:21 GMT

Hi Luis,

Is it possible that you moved survey123 form from original folder in the portal to another folder before the update?

Re: My form is loading endlessly

CliftonSimmons2 — Thu, 06 May 2021 20:25:33 GMT

Have you tried to redownload your survey? I have found that any changes to your surveys will require you to redownload the survey.

Re: My form is loading endlessly

LuisGarcia6 — Fri, 07 May 2021 17:56:20 GMT

Just found the solution

https://community.esri.com/t5/arcgis-survey123-questions/survey123-connect-does-not-complete-xls-form-conversion/td-p/764995

Re: My form is loading endlessly

LuisGarcia6 — Fri, 07 May 2021 17:57:13 GMT

UPDATE:

Just found out the issue. I had to delete the xml file that comes with the default directory that survey123 creates for you. Solution was found from this post here:

Just found the solution

https://community.esri.com/t5/arcgis-survey123-questions/survey123-connect-does-not-complete-xls-form-conversion/td-p/764995