topic Re: Problem with Publishing a Survey: Code 499, Gateway Time-out in ArcGIS Survey123 Questions

Problem with Publishing a Survey: Code 499, Gateway Time-out

KarimKorbane — Tue, 04 May 2021 13:10:53 GMT

Dear community,

I am faced with the following error (Code 499) when publishing a survey: "Error transferring https://survey123.arcgis.com/api/xform2webform-server replied: Gateway Time-out".

With trial and error, I was able to identify that removing all choice filters from the survey has solved the problem. Has anyone faced the same issue and was able to solve it?

Thank you.

Re: Problem with Publishing a Survey: Code 499, Gateway Time-out

CarynNezatUSDA — Tue, 04 May 2021 20:00:50 GMT

Error Code 499 - Gateway Time-out - Esri Community

This is a similar question we are having. I am not able to remove the choice filters in our survey so that would not be a suitable work around for us.

Re: Problem with Publishing a Survey: Code 499, Gateway Time-out

MackenzieCollins — Tue, 04 May 2021 21:29:12 GMT

I just found that if I turned off "create a web form" and "create a web map" in the publishing options my update went through without needing to remove any choice filters. Not sure if it was just one of those options but that's what worked for me!

Re: Problem with Publishing a Survey: Code 499, Gateway Time-out

CarynNezatUSDA — Tue, 04 May 2021 21:41:13 GMT

Turning off the create webform only worked for me.